Lakeside RTC - New York State Office of Mental Health
Psychology • Fredonia, NY
About
Summary: The New York State Office of Mental Health (OMH) is a government agency focused on strengthening New York’s mental health care system, with a particular emphasis on youth. It operates psychiatric centers and oversees more than 4,500 programs run by local governments and nonprofits, spanning inpatient, outpatient, emergency, community support, residential, and family care services. OMH’s mission includes promoting mental health and recovery for individuals across ages, supporting children and families, and improving community capacity statewide. Key contact points include general phone lines (e.g., 1-800-597-8481) and operations support email (operationsupport@omh.ny.gov). Headquarters: 44 Holland Avenue, Albany, NY 12229. For detailed program offerings or specific facilities like Lakeside RTC, OMH coordinates a broad network of services across New York, serving over 700,000 individuals annually.
Clinic Type
Psychology
Address
355 Central Avenue Fredonia, NY 14063
Phone
(716) 672-6117
Patricia.Bowes@omh.ny.gov
Opening Hours
8:00 a.m. - 4:30 p.m., Monday through Friday. Special arrangements can be made for evening appointments. Closed on holidays.
Emergency Care
988 Suicide & Crisis Lifeline; Contact Your Local Mental Hygiene Department; Emergency contact information available via links on site
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Who will benefit?
Individuals aged 18 and over who are experiencing mental health problems and are found to have a primary psychiatric diagnosis.
What services are offered?
Treatment services include: Individual Intensive Psychotherapy, Verbal Therapy, Supportive Counseling, Medication Therapy, Medication Management, Psychiatric Evaluation, Psychological Testing, and assistance with referrals to other needed services.
What rehabilitation and recovery services are offered?
Vocation Counseling, Health Education, and various groups to promote recovery.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz: 1 out of 5 stars (from negative reviews) and 5 out of 5 stars (from positive reviews) (multiple informal reviews on public listing sites)
Patients praise
- friendly and kind staff members identified by some patients
- appreciation for specific groups such as music class for anxiety management
- perceived as life-saving or helpful for mental health journeys
- rehabilitation-focused approach
Common complaints
- reports of rude or judgmental staff behavior
- complaints about counselor interactions feeling harmful or dismissive
- allegations of being dismissed from care prematurely
- concerns regarding scheduling issues with counselors
"I am in the firm belief that anytime you leave a mental health facility feeling worse about yourself due to a counselor, then they are doing an abysmal job... People do not go and share personal information and confide in someone only to have them scold you, judge you, label you, raise their voice at you."
— LocalityBiz reviewer"Mariah and Heidi are amazing. This place is saving my life."
— LocalityBiz reviewer"The best place I've ever been for mental health. Everybody there is very friendly. And the music class is on Friday or always good for my anxiety and such."
— LocalityBiz reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- CCIDA Approves Incentives for Renovation, Reuse of Former Lakeshore Hospital in Irving | Choose CHQ — Jan 28, 2026
- Old Lakeshore Hospital slated for $42 million medical center — Jul 4, 2026
- Efforts Happening To Transform Former Lakeshore Hospital Into Behavioral Health, Addiction Recovery Center — Aug 28, 2025
- Developers seek aid for $42M project at former hospital | News, Sports, Jobs - Observer Today — Aug 27, 2025
- New York Medical Center plans to reopen Lakeshore Hospital - Medical Buyer — Jul 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
More psychology clinics in Fredonia
The State University of New York at Fredonia (Fredonia) is a public, selective university in Fredonia, NY, founded in 1826 as a teachers’ college and now offering 80+ majors across science, communication, music, education, and social sciences. It emphasizes small class sizes, close faculty mentorship, and hands-on opportunities to prepare for careers. SUNY Fredonia is the westernmost SUNY campus, with notable programs in education and music, and a graduate division. Campus is located in Fredonia, NY, with additional offices/contacts in the Chautauqua area. For counseling or mental health services information, contact the university directly via the main phone line (716-673-3111) or the Counseling Center at the campus.
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