Live
Read more

Clinic Type

Emergency Medicine

Address

1301 Kiwanis Drive, Freeport, IL 61032

Phone

815-233-7185

Email

community.benefits@ssmhealth.com

Opening Hours

8:00 AM - 8:00 PM

Services Offered

  • Urgent Care

Team

  • SSM Health Monroe Urgent Care team — Urgent Care

Insurance & Payment

Languages Spoken

FAQs

What type of care do I need? Learn about virtual options

See information about virtual options.

Lab services:

Mononucleosis test, Pregnancy test, Rapid strep test, Urinalysis, TB skin read, Tetanus Booster.

Treatments:

Acne - minor cases, Allergies, Athlete's foot, Bronchitis, Bruises, Blisters - fever, minor, Burns - minor, Cellulitis - minor, Cold sores, Cough/croup, Diaper Rash, Ear aches, infections, Ear wax removal, Eczema, Gout flare, Hives, Impetigo, Insect bites (including tick) /stings, Jock itch, Laryngitis, Nail infection or fungus, Nose bleed - minor, Physicals (camp, sport), Pink eye, Poison ivy, Rashes - minor skin including heat, Rosacea, Sinus infections, infections - minor, Sore throat, Styes, Sunburn - minor, Suture/, Swimmer's Ear, Thrush, Upper Respiratory infections, Urinary Tract infections (female >12), Wound Care - minor wounds.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vivian Health (FHN Memorial Hospital): 4.1/5 stars (based on 12 reviews) (12 reviews)
  • Beaming Health (Physicians Immediate Care): 5.0/5 stars (based on 3 reviews) (3 reviews)

Patients praise

  • Professional and knowledgeable clinical staff (notably for Physicians Immediate Care)
  • Efficient check-in and treatment processes in positive instances
  • Appreciation for thorough care and helpful explanations

Common complaints

  • Long wait times and accessibility issues
  • Reports of unhelpful or unprofessional staff interactions
  • Concerns regarding clinical competence and triage processes

"Front desk person, med asst, and PA were kind, patient, and helpful. They took their time with us: PA explaining diagnosis, treatment, and condition."

LocalityBiz (Physicians Immediate Care)

"WHAT A JOKE THIS PLACE IS! ... they should have posted a sign. ... They are lazy and incompetent."

LocalityBiz (SSM Health Monroe Urgent Care)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More emergency medicine clinics in Freeport

Freeport, IL·Emergency Medicine

VerifiedEmergency care
Freeport, IL·Emergency Medicine

VerifiedOnline bookingEmergency care

See all emergency medicine clinics in Freeport

Comparing your options?

See other emergency medicine clinics in Freeport, or search the full directory by insurance, ratings, and more.

More Emergency Medicine Clinics