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About

Summary: - The William S. Middleton Memorial Veterans Hospital is a U.S. government VA medical facility in Madison, Wisconsin, providing primary and specialty care for veterans (cardiology, emergency, mental health, PTSD treatment, suicide prevention, women’s health, etc.). - Services highlighted include transportation (round-trip) and addiction/substance use care. - Facility details: 157 employees (recent growth), key leaders in education, critical care nursing, and cardiac surgery; departments span medical, operations, research, education, and administrative areas. - Contact/overview: Part of VA Madison Health Care, with publicly listed hours, parking, and transportation information; homepage: va.gov/madison-health-care/locations/william-s-middleton-memorial-veterans-hospital. Note: The page is a general overview of the hospital and its offerings for veterans in the Madison area; it does not appear to provide specific information about a Freeport VA Clinic or a separate VA facility in Freeport. If you need details on a Freeport location, I can look up the Freeport VA Clinic specifics.

Clinic Type

Internal Medicine

Address

750 Kiwanis Drive, Suite 250, Freeport, IL 61032-7119

Phone

Main phone: (not specified in provided text) VA health connect: (not specified in provided text)

Email

Tami.Towne@va.gov

Opening Hours

Mon-Sat: 7:00 a.m. – 4:30 p.m. (Mon-Fri 7:00 a.m. – 4:30 p.m.; Sat/Sun: Closed)

Telehealth

Yes (telehealth visits available)

Emergency Care

Advice nurse available 24/7 by phone; emergency services not explicitly listed beyond 24/7 nurse line

Services Offered

  • Internal Medicine
  • Primary care
  • Laboratory and pathology
  • Telehealth
  • Advice nurse
  • Mental health (referenced via related pages)
  • LGBTQ veteran care (referenced via related pages)
  • Women veteran care (referenced via related pages)

Technology & Equipment

  • Telehealth platform
  • Laboratory and pathology equipment

Insurance & Payment

mileage reimbursement or special mode transport (Veteran travel benefits)

Languages Spoken

  • English

FAQs

What are the hours for the Freeport VA Clinic?

Facility hours: Mon–Fri 7:00 a.m. to 4:30 p.m.; Sat and Sun Closed.

What travel benefits are available for veterans?

Veteran travel benefits include round-trip transportation from your home to our medical centers, mileage reimbursement or special mode transport.

What services are offered at the clinic?

Health services include Primary care, Telehealth, Advice nurse, and other VA health services.

How can I access telehealth services?

With VA telehealth, you can get care from your health providers without traveling—from home or elsewhere.

Who can I contact for questions about care?

Talk with an advice nurse; Nurse Advice Line provides free, confidential health care questions 24/7.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com: 3.95/5 stars (11 reviews)

Patients praise

  • Respectful and kind treatment by staff
  • Professional and experienced medical providers
  • Helpful administrative and nursing staff

Common complaints

  • Reports of rude phone staff
  • Complaints about facility quality/environment

"This place treats Veterans with respect,and they sure know there job. EXTRODENTRY place"

LocalityBiz

"Some of the rudest people I have ever talked to on the phone. Can't believe that they treat vets like this."

LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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