Freeport, IL | SSM Health Monroe Clinic Medical Group
Neurology • Freeport, IL • Since 1872
About
SSM Health is a nonprofit Catholic health system based in St. Louis, MO, serving Illinois, Missouri, Oklahoma, and Wisconsin. It operates hospitals, physician offices, outpatient and virtual care, home/hospice services, a transparent pharmacy benefit manager, an insurance arm, and an accountable care organization. It owns and has expanded through multiple acquisitions (e.g., Monroe Clinic & Hospital in 2018; Oklahoma Spine Hospital in 2026; SLUCare Physician Group in 2022). Headquarters: St. Louis. Founded 1872.
Clinic Type
Neurology
Address
1301 Kiwanis Drive, Freeport, IL
Phone
815-235-1406
community.benefits@ssmhealth.com
Opening Hours
7:30 AM - 5:00 PM
Services Offered
Insurance & Payment
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NOTICE to Illinois Public Aid (IPA) / Medicaid Patients: SSM Health Monroe Clinic Medical Group health care services are available through the Molina Healthcare of Illinois health plan.
Pay My Bill, Price Transparency/Price Estimate
Languages Spoken
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FAQs
What are the behavioral health forms?
Behavioral Health Forms include Intake Questionnaire - Adult and Intake Questionnaire - Child.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- SSM Health official website (Robert Bandera, MD): 4.6 out of 5 (132 ratings)
- SSM Health official website: 4.8 out of 5 (56 ratings for Audreana Zumdahl, APRN-CNP)
- LocalityBiz: Mixed/Low (various 1-5 star reviews)
Patients praise
- Some specific providers receive positive individual ratings
- Generally satisfied with specialists and ER services at the broader system
Common complaints
- Difficulty scheduling appointments for sick visits
- Poor communication and slow response times to messages
- Issues with the billing department, including billing errors and threats of collections
- Frustration with the referral process
"Don't go here if you need to get in for being sick Not only do they lack communication but takes two weeks to get in every or more. Never had anywhere that book themselves so much that they don't leave openings for sick people to be seen."
— LocalityBiz user review"Communication is abysmal,it says wait 48hrs for a response only to wait a week and I had to call to get the doctor to respond. The billing department is also a mess."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Michael Muise, MD - Freeport, IL - SSM Health — Jun 15, 2026
- Katherine Diemer, MD - Freeport, IL - SSM Health — Jun 19, 2026
- The Monroe Clinic, Inc. - Medicare — Jun 11, 2026
- Audreana Zumdahl, APRN-CNP - Freeport, IL - SSM Health — Dec 11, 2025
- Monroe Clinic - 1301 Kiwanis Dr, Freeport, Illinois - Yelp — Jul 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
More neurology clinics in Freeport
Summary: - The page pertains to RatingsMD, a healthcare reputation platform based in Atlanta, GA, that provides verified patient ratings and reviews for doctors, clinics, and hospitals to help patients choose providers. - RatingsMD positions itself as a leading platform for hospitals and health systems, using verified patient feedback to generate AI-optimized content and insights for better visibility and growth. - Company remains privately held, with a small team (6 employees) and two U.S. offices (HQ at 3423 Piedmont Rd NE, Atlanta, GA). Key executives include CEO Andy Ibbotson and CTO/co-founder Tim Collins. - The site emphasizes verified patient feedback rather than unverified reviews, aiming to aid decision-making and reputation management for healthcare providers. Note: The provided content does not include any direct information about a specific physician named Joshua L Morrison, MD, or verified ratings/reviews for Freeport. If you’re seeking ratings for Joshua L Morrison, MD, you may need to search RatingsMD with his name and location (Freeport) or provide a different query.
Mercyhealth Hospital–Freeport is part of Mercyhealth, a multi-campus health system based in Rockford, Illinois. It operates under Mercyhealth’s four core service areas (hospital-based, clinic-based, post-acute, and retail services) and includes an insurance arm. The system expanded in 2026 by acquiring FHN and Freeport Health Network, increasing its footprint which includes facilities and offices across Illinois and Wisconsin, with a notable Freeport presence at 1045 W Stephenson St. The organization also hosts events like an RN Hiring Event in Freeport, highlighting ongoing recruitment for its Freeport team.
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