SSM Health Monroe Clinic Medical Group
Obstetrics and Gynecology • Freeport, IL • Since 1872
About
SSM Health Monroe Clinic Medical Group Freeport is part of the SSM Health system, a Catholic, non-profit health network based in St. Louis, MO. SSM Health operates in multiple states (IL, MO, OK, WI) and has a history dating to 1872. The organization offers primary care, urgent care, pediatric services, and other hospital-affiliated care, with options for in-person and virtual appointments. While the page highlights SSM Health’s broad network, specific information about a "Monroe Clinic Medical Group Freeport" location is not detailed in the provided content. If you’re seeking care at Monroe Clinic Medical Group in Freeport, you may want to verify the local practice’s exact affiliation with SSM Health and check for available providers, appointment options, and services.
Clinic Type
Obstetrics and Gynecology
Address
1301 Kiwanis Drive, Freeport, IL 61032
Phone
815-235-1406
community.benefits@ssmhealth.com
Opening Hours
7:30 AM - 5:00 PM
Telehealth
SSM Health Express Virtual Care available
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at SSM Health Monroe Clinic Medical Group in Freeport?
A full range of primary care and women's health services, including immunizations, physical exams, screening tests and lifestyle counseling.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- SSM Health Website (Dr. Robert Bandera): 4.6 out of 5 (132 ratings) for Dr. Robert Bandera (132)
- SSM Health Website (Audreana Zumdahl): 4.8 out of 5 (56 ratings) for Audreana Zumdahl, APRN-CNP (56)
- Location.com (SSM Health Monroe Eye Care): 5.0 out of 5 (7 reviews) (7)
- SSM Health Website (Dr. Michael Muise): 4.9 out of 5 (based on patient comments)
Patients praise
- High satisfaction with specific individual physicians, particularly Dr. Michael Muise
- Positive experiences with eye care services
- Some patients report being treated with kindness and respect in specific interactions
Common complaints
- Difficulties with communication and unresponsiveness to patient messages
- Long wait times for appointments and inability to be seen when sick
- Frustrations with billing and administrative processes
- Perceived lack of courtesy or professionalism in urgent care settings
"Communication is abysmal, it says wait 48hrs for a response only to wait a week and I had to call to get the doctor to respond."
— LocalityBiz Review"Excellent doctor. Listens to his patients. Very knowledgeable on all aspects of health."
— SSM Health Patient Comment (Dr. Michael Muise)"Just because my husband didn't have a visible injury didn't mean he wasn't seriously sick. Maybe try asking."
— LocalityBiz Review (Urgent Care)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Charles Stuart, MD - Janesville, WI — Jul 17, 2025
- SSM Health Monroe Volunteer Services Scholarship applications available - Monroe Times — Dec 9, 2025
- Monroe Clinic & Hospital Foundation celebrates successful golf outing - Monroe Times — Aug 27, 2025
- SSM Monroe’s Express Clinic to move, be renamed as Urgent Care - Monroe Times — May 1, 2026
- SSM Health welcomes two new Behavioral Health providers in Monroe | SSM Health — Dec 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
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