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Clinic Type

Oncology

Address

1163 West Stephenson Street, Freeport, IL 61032

Phone

(815) 599-7000

Email

Opening Hours

Mon-Fri 8 am-4:30 pm

Services Offered

  • cancer care
  • hematology
  • medical oncology
  • radiation oncology

Insurance & Payment

  • Medicaid
  • Medicare
  • most insurance plans

Discounts for those who are uninsured

Medicaid, Medicare, Most insurance plans, Discounts for uninsured

Languages Spoken

Pricing

  • Fees vary

FAQs

Application process

Call for information

Commitments

  • Open to anyone struggling with cancer

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (FHN Leonard C. Ferguson Cancer Center): 5.0/5.0 (28 reviews)
  • Illinois Hospital Report Card: 57-58% of patients would definitely recommend (N/A (National standardized survey))
  • Yelp (FHN Memorial Hospital): N/A (4 reviews)

Patients praise

  • nurses and staff recognized as great by some patients
  • 88% patient willingness to recommend (US News)

Common complaints

  • long emergency room wait times
  • perceived staff incompetence or lack of communication
  • billing and coding concerns/disputes
  • lack of equipment for certain conditions
  • negative experiences with security or administrative policies

"I wouldn’t even take a family pet to this place. Do yourself a favor and keep driving to the next hospital."

MedicalRecords.com

"Billing here is incredibly shady. We have had many...many "coding errors" that would have resulted in thousands of dollars in over charges had we not fought it."

Birdeye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Cortico Health is a Canadian software company (founded 2019, Burnaby, BC) that provides patient engagement and clinic automation tools designed for medical practices. Its Cortico platform automates patient scheduling, intake forms, automated reminders, and secure messaging, all integrated with the clinic’s EMR. The solution is physician- and clinic manager–designed to improve enrollment and engagement, and is used by clinics including Freeport, IL-based The Monroe Clinic, as part of Cortico’s offering. The company has 25 employees, active status, with presence in Canada, the United States, the Philippines, and New Zealand, and has had one prior funding round. Contact: info@cortico.health.

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