Eye Care Clinic - Freeport Memorial Hospital
Optometry • Freeport, IL
Clinic Type
Optometry
Address
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Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz (UW Health Eye Care): Generally mixed, with some 5-star reviews for specific providers and lower ratings for wait times/crowding (Multiple anecdotal reviews found online)
Patients praise
- Professional and thorough medical examinations
- Clear explanations of findings and treatment plans by medical staff
- Kindness and professionalism of specific doctors and nurses during procedures
- Convenience of having specialized retina care accessible locally
Common complaints
- Long wait times for appointments and between tests
- Overcrowding in waiting areas
- Lack of timely post-procedure care or instructions (e.g., failing to provide protective gear like sunglasses after eye exams)
- General complaints about hospital-wide staff responsiveness and communication in emergency or urgent care settings
"Way too crowded. Long time waiting between tests and finally, I was NOT given a pair of shades. When I left the appointment I couldn't see anything when I got to the parking lot."
— LocalityBiz patient review"The thoroughness of the exam and explanation of findings was much appreciated. Diagnosis and plan for treatment and surgery were put in place."
— LocalityBiz patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- FHN to join Mercyhealth in merger it says sustains its long-term future - Rock River Current — Sep 30, 2025
- Robert Fox, PA - Physician Assistant in Rockford, IL — May 14, 2026
- Freeport’s FHN hospital to merge with Mercyhealth — Sep 30, 2025
- Vital Eye Care Services Expands Beyond The City Of Freeport - Our News — Jan 26, 2026
- Carol Frances Wolfe Obituary Jan 23, 2026 - Burke-Tubbs Funeral Home — Jan 26, 2026
Information sourced from the clinic's website as of July 11, 2026.
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