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About

OSF Children's Hospital of Illinois Medical Group is a private medical practice based in Peoria, IL, part of OSF HealthCare. It offers comprehensive pediatric care through about 140 specialists and 3 employees, with annual revenue around $3.75M. The organization emphasizes family-centered, personalized pediatric care and operates multiple Peoria locations. For Freeport, there is no specific Freeport facility listed; the main offices are in Peoria, IL (800 NE Glen Oak Ave) and another Peoria address (530 NE Glen Oak Ave). If you’re seeking services in Freeport, consider contacting the HQ at (800) 421-5700 or visiting the main site for guidance on nearest pediatric services or partnerships.

Clinic Type

Pediatrics

Address

800 NE GLEN OAK AVE, PEORIA, Illinois 61603, US

Phone

(833) 673-4322

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

  • Insurance plans accepted (as listed on OSF Insurance page)

Visit our insurance page for a list of accepted insurances. For specific plan information, check with your insurance provider.

Languages Spoken

What Patients Say

Overall sentiment across review platforms: mixed

  • 95 reviews (Birdeye); 1,636 reviews (Facebook); 45 reviews (Yelp): 4.1 out of 5 stars (Birdeye); 96% recommendation rate (Facebook); 2.7 out of 5 stars (Yelp)"},reviewCount:{citations:,confidence:

Patients praise

  • Compassionate care from pediatric emergency team staff
  • Positive experiences with specific physicians and medical personnel who are described as knowledgeable and helpful
  • Appreciation for specialized care in departments such as orthopedics and pulmonary health

Common complaints

  • Reports of long wait times for emergency services and test results
  • Complaints regarding disorganized administrative staff and difficulty reaching the correct department
  • Concerns about billing, financial assistance processes, and communication regarding patient records
  • Instances of dissatisfaction with perceived bedside manner or professional conduct

"Amazing staff all over the hospital. They were extremely friendly and helpful. Ian Kang was probably the most informative dr me or my wife has ever spoken to anywhere. Highly recommended"

LocalityBiz user review

"Worst children’s ER. Waited for 4 plus hours for my daughter x ray to be read. Had to wait in the waiting with super sick kids . People who arrived after us went before us . Went to ask the front desk why and the nurses were clueless."

LocalityBiz user review

"Difficult to reach the right person; staff seem disorganized. Staff hang up, emails are wishy-washy, and racism is alleged."

PissedConsumer user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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