Mercyhealth Burchard Hills
Podiatry • Freeport, IL • Since 1889
About
Mercyhealth, a nonprofit health system based in Rockford, Illinois, operates 85+ facilities across southern Wisconsin and northern Illinois, including Freeport, IL. It offers hospital, clinic, post-acute, and retail services, plus its own insurance company. Key recent updates include acquisitions of Freeport Health Network and FHN (effective 2026-01-01). Freeport, IL is one of its locations, with Mercyhealth hosting events such as an RN hiring event in Freeport. The system lists Freeport addresses and facilities in its Illinois/Wisconsin footprint, with its HQ at 8201 E Riverside Blvd, Rockford, IL.
Clinic Type
Podiatry
Address
1010 W. Fairway Dr. Freeport, IL 61032
Phone
815.599.6000
tmichels@mhemail.org
Opening Hours
Monday-Friday, 7 am-5 pm
Emergency Care
No
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic hours?
Monday-Friday, 7 am-5 pm
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz/General web listings: Mixed ratings ranging from 1 to 5 stars (based on limited user-provided reviews) (Small sample of individual user reviews available online)
Patients praise
- Professional and friendly interactions with some providers and staff
- Clean and aesthetically pleasing facility
- Efficient and easy check-in process for some patients
- High-quality physical therapy care
Common complaints
- Unhelpful and neglectful communication from nursing staff
- Difficulties getting follow-up calls returned
- Long wait times
- Facility issues such as no drinking water available
"The pediatric nurse that talks to patients on the phone is extremely unhelpful and neglectful... I never received a call back. Not sure how a nurse could leave the office on the day before a holiday without following up regarding an ill infant."
— LocalityBiz user review"Dr Keith Martin and his nurse are FANTASTIC. The clinic is clean and very pretty and the front desk ladies are friendly. I am so grateful for such a great experience."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mercyhealth Burchard Hills — Jan 20, 2026
- Danielle Siedschlag, WHNP-BC - Mercyhealth — Jan 20, 2026
- Sara Smith, WHNP-BC - Mercyhealth — Apr 22, 2026
- Vanessa Nienhouse, MD, FACOG - Mercyhealth — Jan 20, 2026
- Richard Bell, DPM - Mercyhealth — Mar 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
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