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Clinic Type

Fertility Clinic

Address

—

Phone

855-398-1633

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Sutter Health, Vitals, WebMD: 4.5/5 to 4.9/5 (various specialists) (10 to 70 reviews per provider)
  • Kaiser Permanente Center for Reproductive Health (Clinic-wide reviews): 2.5 to 3.2 out of 5 (varies by platform (e.g., Yelp, Google))

Patients praise

  • physicians noted for being supportive, knowledgeable, and candid about treatment success rates
  • praise for warm and caring nursing and lab staff
  • appreciation for straightforward communication without sugar-coating
  • effective personalized care and flexibility with unique patient histories

Common complaints

  • reports of disorganized or unprofessional office staff
  • concerns regarding poor communication and lack of compassion
  • some patients reported negative bedside manner and roughness during procedures
  • low patient-reported scores for responsiveness and availability at some clinics

"The office staff was honestly a bit disorganized at the time I was going there, but that was more just annoying than anything. Most importantly, the lab & embryology staff apparently knew their stuff..."

— Patient review on Vitals for Dr. Jon Proctor

"Jon Proctor is a great doctor & is very blunt which I appreciate - no sugar coating. He has always been very patient with me, takes the time to discuss things and listens to my input."

— Patient review on Lilia for Dr. Jon Proctor

"Dr. Jun is a wonderful doctor who is extremely knowledgeable and efficient. She is very caring and you can tell that she wants to help you and her staff succeed."

— Patient review on Lilia for Dr. Sunny Jun

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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