Baylor Scott & White Legacy Heart Center
Cardiology • Frisco, TX • multiple (Plano, McKinney, Prosper, Garland, Frisco) locations
About
Baylor Scott & White Legacy Heart Center (Frisco) is part of the Legacy Heart Ctr, a private hospital/healthcare provider in North Texas. Key details: - Location: HQ in Plano, TX, with multiple Plano addresses; Frisco-specific reference appears to be associated with the same Legacy Heart Center network in the Dallas area. - Services: Comprehensive diagnostic testing and treatment for cardiovascular care. - Organization: Privately held; 1 employee listed; Medical Director of Clinical Research is Marcus McKenzie. - Contact: Main phone numbers include 469-800-6300 and 1-469-326-3512. - Online: Official page at bswhealth.com/locations/clinical-group/legacy-heart-center - Reputation: Employer rating 4.0/5 from 7 reviews (Work-Life 4.2, Culture 4.4, Compensation 3.5, Career 3.4) If you’re specifically seeking Frisco-area details, this network operates out of Plano with multiple Plano addresses; for Frisco, you may want to contact the listed numbers or visit the Baylor Scott & White site for exact Frisco placement or any Frisco-linked clinics.
Clinic Type
Cardiology
Address
Legacy Heart Center, with offices in Plano, McKinney, Prosper, Garland and Frisco, North Texas
Phone
469.800.6477
billingquestions@bswhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
Insurance listings are subject to change. Call to verify coverage before scheduling.
billing guide available, financial counselors available, payment plans may be available, Pay a Bill as a Guest (one-time payment), MyBSWHealth account (registered user) to view balances and statements, set up payment plans, or enroll in paperless statements
Languages Spoken
—
FAQs
What is the estimated time for a first office visit?
Please allow approximately 1 ½ hours for your first office visit.
What is the cancellation policy for appointments?
We require a 24 hour notice for cancellations; otherwise you may be charged a cancellation fee not covered by insurance.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Healthgrades: 5.0/5.0 (357 (for specific provider))
- Facebook: 96% recommended (833 (for Heart Hospital Plano))
- CMS HCAHPS/SafeHospitals USA: 4.0/5.0 (1,855 surveys (for Heart Hospital Plano))
Patients praise
- Physicians described as thorough, professional, and excellent listeners
- Compassionate and attentive care during procedures
- Friendly and helpful office/hospital staff
- Clear communication of treatment plans and options
- High quality of clinical expertise and medical care
Common complaints
- Difficulties using the patient portal system
- Occasional reports of poor bedside manner for specific individual physicians
- Long wait times for certain appointments
- Difficulty hearing some providers clearly during consultations
"The only issue I ever have with Baylor is the portal. Not easy to use or effective."
— Healthgrades review for a provider at the center"Dr. Metzinger was professional and engaging throughout our visit. His relaxed and friendly demeanor helped me feel like he genuinely concerned and listened well."
— WebMD review for a provider at the center"Dr Kindsvater has the bed side manner of a porcupine! He has no concern or care for his patients."
— Third-party review compilation siteSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Mark Metzinger, MD - Cardiologist in Frisco, TX | Healthgrades — Mar 12, 2026
- GPLA Structural Engineers and Builders | Baylor Scott & White Health… — Feb 3, 2026
- BSW Medical Center PGA Parkway | DPR Construction — Dec 12, 2025
- Philanthropy paves the way for new medical center in Frisco - Baylor Scott & White Dallas Foundation — Aug 16, 2025
- Galaxy Grove: Where healing begins with play - Baylor Scott & White Dallas Foundation — Dec 5, 2025
Information sourced from the clinic's website as of July 11, 2026.
More cardiology clinics in Frisco
Summary: HeartPlace is a longstanding, privately held cardiovascular group based in Dallas, with a presence across North Texas (including Frisco) and over 70 physicians across ~32 offices. It emphasizes wide-ranging cardiovascular care—from prevention and early detection to advanced procedures like coronary angiography, angioplasty, coronary stenting, electrophysiology, robotic surgery, and even cardiac transplantation. HeartPlace highlights its commitment to quality through board-certified physicians, accredited imaging centers, and access to the latest technologies. The company operates about 20+ locations in North Texas, supports strong hospital/community ties, and positions itself as a leading, innovative provider in the region. Contact options include main phone numbers and its Frisco-area network is part of its broader Dallas/Ft. Worth footprint. For Frisco-specific details, you may want to contact local HeartPlace offices or visit heartplace.com for the exact Frisco location(s) and hours.
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