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About

CareNow Urgent Care Frisco overview: - Part of CareNow, a public hospital/healthcare network with urgent care clinics across the U.S., including Frisco, Texas. - Services offered: walk-in urgent care for minor illnesses/injuries, on-site X-ray, flu shots, sports physicals, and occupational medicine. - Online check-in available to reduce wait times. - Locations in the Frisco area are staffed by qualified providers (family medicine, emergency/internal medicine) and open flexible hours (often daily, with extended evening hours). - Network details: Headquartered in Coppell, TX; part of HCA Healthcare; ~200+ urgent care clinics nationwide. - Contact/office: Frisco urgent care services typically share the CareNow phone line and general inquiries can be directed via the main CareNow site or local clinic contact.

Clinic Type

Urgent Care

Address

5644 Preston Rd

Phone

(972) 529-4545

Email

uccmedicalrecords@hcahealthcare.com

Opening Hours

See full hours

Services Offered

Insurance & Payment

We accept most major healthcare insurance plans and treat children older than 3 months of age.

Languages Spoken

FAQs

What services does CareNow Urgent Care Frisco Preston Rd offer?

CareNow urgent care clinic provides treatment for minor illnesses and injuries, routine medical services, and on-site X-rays and stitches for minor lacerations; they also offer weight-loss management programs and DOT exams.

Do you accept children at this clinic?

Yes, we treat children older than 3 months of age.

Can I get DOT exams at this location?

Yes, convenient DOT exams are offered; walk-ins are welcome.

Is there an affiliation with another healthcare system?

CareNow can help coordinate care with nearby affiliated partner Medical City Healthcare or other providers of your choice.

Are there on-site imaging facilities?

Yes, X-rays are available on-site.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp, MapQuest, and others: Approximately 2.5 to 3.4/5 stars across various platforms (Varies by platform (e.g., 143 reviews on Yelp, 68 on another platform))

Patients praise

  • Convenient online check-in process
  • Friendly and professional medical staff (doctors and nurses)
  • Efficient diagnosis and treatment for minor illnesses
  • Clean and well-equipped facility

Common complaints

  • Long wait times, even with appointments
  • Reports of rude or uncompassionate front desk staff
  • Issues with insurance processing and billing transparency
  • Inconsistent quality of care and patient communication

"Absolutely the worst care I've ever received."

Yelp (via MapQuest)

"Nurses and Staff was so patient with me!! I really appreciate them for giving me comfort during my illness."

Loc8NearMe

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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