Emergency Services | Gadsden, Alabama
Emergency Medicine • Gadsden, AL • 1 hospital campus (Emergency Department at Gadsden Regional Medical Center) locations
Clinic Type
Emergency Medicine
Address
Emergency Department, Gadsden Regional Medical Center, 800 C U S A Drive, Gadsden, AL
Phone
(256) 494-4000
tiffany_works@gadsdenregional.com
Opening Hours
Open 24 hours a day, 7 days a week for emergency services
Emergency Care
Emergency department providing 24/7 care with on-call specialists; triage-based prioritization; coordinates with local emergency services
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What should I do in a medical emergency?
Call 9-1-1.
How is care prioritized in the emergency department?
Triage nurses assess each patient; patients seen according to severity of condition.
Recently upon a visit to the emergency department I noticed that another patient was seen by the physician first, even though I was the first to arrive. Why did this happen?
Upon arrival to the emergency department, all patients are directed to our triage area. Triage nurses provide each patient with an assessment of his or her condition. Patients are then seen according to the severity of their condition. This triage method assists us in expediting this process by identifying patients with the most critical injuries or severe illnesses.
Will my family physician be contacted regarding my visit to the emergency department?
If your condition warrants further evaluation, or if you or your physician request immediate notification of your primary care physician about your ER visit, they will be contacted by emergency department staff.
What will happen if I need a specialist?
Gadsden Regional Medical Center has a range of specialists on call for the emergency care team. Specialists can be contacted by the emergency medicine physician or your primary care physician.
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- Gadsden Regional Medical Center: Mixed to average; Vivian Health reports 2.4/5; HospitalStats reports 'Average' overall patient rating (14 reviews on Vivian Health (aggregated sources vary))
- Riverview Regional Medical Center Emergency Room: Generally positive; Birdeye reports 4.7/5; Vivian Health reports 4.8/5 (486 reviews on Birdeye; 12 reviews on Vivian Health)
Patients praise
- Friendly, professional, and knowledgeable staff
- Efficient outpatient services
- Compassionate care reported by some patients
- Modern technology mentioned as a positive factor
Common complaints
- Long emergency department wait times
- Reports of unclean facilities
- Concerns regarding staff responsiveness and help accessibility
- Mixed experiences with pain management efficacy
"The worst possible experience. Was there 8 plus hours. In severe pain. Not given anything for pain 7 hours."
— Gadsden Regional Medical Center review (HospitalStats)"Great hospital experience. Everyone was so friendly and very professional. Riverview has really stepped up in Healthcare and I feel they are the number one hospital in Gadsden now."
— Riverview Regional Medical Center patient reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Gadsden Transitions Dispatch Services to Etowah County 911 (Video) | Alabama Metropolitan — Jan 21, 2026
- 'We're prepared to respond': Etowah County builds up newly established EMA — Mar 27, 2026
- Gadsden EMA Management Transitions to Etowah County; City Launches Emergency Response Team - WEIS | Local & Area News, Sports, & Weather — Sep 5, 2025
- Gadsden offers bonuses to 911 dispatchers as city transitions operations to Etowah County — Oct 25, 2025
- Etowah County Assumes Direct Emergency Management Services — Aug 31, 2025
Information sourced from the clinic's website as of July 10, 2026.
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