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Clinic Type

Family Medicine

Address

517 Chesnee Highway, Suite A, Gaffney, SC 29341

Phone

864-487-7655

Email

Opening Hours

Tuesday: 7:30 a.m. - 6:00 p.m.

Telehealth

Available via Spartanburg Regional telehealth network (video visits mentioned)

Emergency Care

Emergency services are available; link to emergency page: https://www.spartanburgregional.com/services/emergency

Services Offered

  • Family Medicine
  • Primary Care
  • Pediatrics
  • Wellness and prevention
  • Diagnosis and treatment of illnesses
  • Electronic health records (MyChart)
  • New patient intake
  • Medical releases
  • Medical records transfer
  • Insurance processing and billing
  • Appointment scheduling
  • Telehealth/Video visits (as part of Cherokee Medical Center network)
  • Hospitals/provider-based clinic
  • Co-pays for insured patients

Technology & Equipment

  • MyChart (electronic health record system)
  • Telehealth/Video visit capabilities (within network)
  • Hospital-based/ provider-based clinic coordination

Team

  • Troy McCurry, Family Medicine — NP
  • Amber Childers, Family Medicine — DO

Insurance & Payment

We are participating providers for most medical insurance plans. For Medicare/Medicaid/Tricare visits billed under hospital charges; separate professional vs hospital charges may apply.

Co-pays at time of service, Insurance billing (as applicable), Co-pays are required for all insured patients, Please arrive 15-20 minutes before your appointment to fill out your medical history and registration forms

Languages Spoken

Pricing

  • Co-pays required for insured patients
  • Fees may include physician and facility charges; statement may reflect hospital charge

FAQs

New Patients Can Schedule Appointments Online

Appointments can now be scheduled online for new patient visits at our location.

Who can schedule appointments online?

New patients can schedule online; current patients can schedule by phone or MyChart.

What should I bring to my visit?

Photo ID, insurance, Medicare or Medicaid ID card; co-payment if required; prior medical records; questions for your doctor.

How long in advance can I cancel?

Please notify us 24 hours in advance so we can offer the appointment to another patient.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD Care (for Dr. Robert Jackson Jr.): 4.5/5 (based on 20 ratings) (3 reviews listed)
  • WebMD Care (for Dr. Lori Thompson): 4.0/5 (based on 6 ratings) (Not explicitly provided as a count of written reviews)
  • WebMD Care (for Christy Petit): 4.5/5 (based on 2 ratings) (Not explicitly provided as a count of written reviews)

Patients praise

  • Professionalism of providers
  • Effective treatment/care
  • Limited wait times mentioned by some patients
  • Courteous staff noted in some feedback

Common complaints

  • Dissatisfaction with office staff
  • Negative experiences with specific providers

"Dr. Jackson is the worst doctor ever & I worked in the medical field !!! His office staff are also terrible ! Run don't walk away from this horror show !"

WebMD Care user review (Nov 10, 2025)

"My husband and I both changed over to Grassy Pond Medical, we both love the service and professionalism by everyone there. Limited wait time and on site ..."

WebMD Care user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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