Primary Care - Outpatient Care Gahanna | Ohio State Medical Center
Family Medicine • Gahanna, OH
Clinic Type
Family Medicine
Address
920 N. Hamilton Road, Suite 300, Gahanna, OH 43230
Phone
(614) 293-261?
webmaster@osumc.edu
Opening Hours
Monday–Friday 8:00 a.m.–4:30 p.m.; Saturday and Sunday Closed
Services Offered
Insurance & Payment
—
Free surface lot parking
Languages Spoken
FAQs
What are the hours for this location?
Hours Today: 8 a.m. - 4:30 p.m.; Monday–Friday: 8 a.m. - 4:30 p.m.; Saturday and Sunday: Closed.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Ohio State Sports Medicine Outpatient Care Gahanna (Birdeye/Google): 4.9/5 stars (111 reviews)
- Ohio State Orthopedics Outpatient Care Gahanna (Birdeye/Google): 4.7/5 stars (86 reviews)
- Ohio State Lab Outpatient Care Gahanna (Birdeye/Google): 4.7/5 stars (46 reviews)
- Ohio State AfterHours Care Outpatient Care Gahanna (Birdeye/Google): 3.0/5 stars (25 reviews)
- OSU Family Practice (Birdeye): 2.6/5 stars (13 reviews)
Patients praise
- Efficient and quick processing for routine tasks like lab work and physical therapy
- Generally professional, friendly, and helpful staff members (especially in lab and PT settings)
- Convenient, accessible location for Gahanna-area residents
- Some long-term patients report high satisfaction with the quality and consistency of care received from specific primary care providers over many years
Common complaints
- Frustration with billing department processes and unresolved billing issues
- Occasional reports of poor bedside manner or dismissive behavior from some providers
- Difficulty obtaining information on service costs before treatment
- Some patients reported being redirected to emergency care rather than receiving treatment at AfterHours locations
- Communication gaps regarding complex medical issues or finding long-term care solutions
"Great staff, efficient procedure. My only frustration was waiting 3.5 weeks to have something done for pain relief that took maybe 3 minutes to administer."
— Patient review of Sports Medicine Outpatient Care Gahanna"My girlfriend went in & wanted too get some things checked out but the doctors were completely RUDE & inconsiderate of her well-being! They refused too check on what she needed & just straight up told her “nope go too the ER, nothing we can do”."
— Patient review of AfterHours Care Outpatient Care Gahanna"I'm very pleased with the medical staff, but due to a lack of competence on behalf of the billing department (a simple matter that has been ongoing for 4 months and is still not resolved), I will not be returning."
— Patient review of OSU Family PracticeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Optum Primary Care | Gahanna, OH - Healthier Care Better Life — Oct 3, 2025
- Robert Zaino, MD, Family Physician | Gahanna, OH | WebMD — Dec 8, 2025
- Dr. Lora J. Brown - Internal Medicine Physician in Gahanna, OH — May 14, 2026
- Nicholas Eastman, MD - Central Ohio Primary Care — Aug 7, 2025
- More Care Close to Home: Mount Carmel Medical Group Opening | Mount Carmel Health System — Feb 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Gahanna
Summary: COPC Family Physicians of Gahanna is part of Central Ohio Primary Care (COPC), the largest privately owned primary care group in the U.S. With over 350 physicians and specialists, COPC operates 4 offices in Central Ohio, including locations in Westerville and Gahanna, and is headquartered in Westerville, OH. COPC emphasizes a patient- and team-centered healthcare model and provides primary care services across internal medicine, family medicine, and pediatrics. For Gahanna-specific services or appointments, contact COPC through their main office numbers or visit copcp.com to locate the Gahanna clinic and book an appointment.
OhioHealth is a nonprofit system of hospitals and health care services based in Columbus, serving central Ohio since 1891. It operates 16 hospitals with 300+ ambulatory sites, urgent/primary care, hospice, home health, and medical equipment across 55 Ohio counties. As of 2025, it has about 35,000 clinicians, staff, and volunteers and more than $6.3 billion in net revenue. Headquarters: Columbus, OH. Primary care options span a wide network of locations; specific Havens Corners Road/Gahanna primary care details would be found at the OhioHealth Gahanna area pages or by contacting OhioHealth at 614-566-9000.
Comparing your options?
See other family medicine clinics in Gahanna, or search the full directory by insurance, ratings, and more.

