Midwest Health Clinic - Galena
Dermatology • Galena, IL • Since 2007
About
Midwest Medical Center is a nonprofit hospital and health system based in Galena, Illinois, established in 2007. It operates multiple locations (6 offices nationwide, with several in Galena) and offers a broad range of services including behavioral health, rehabilitation, pharmacy, fitness programs, memberships, classes, and an athlete performance academy. The center emphasizes quality, compassionate care with typically short ER wait times and a state-of-the-art facility. Key contact details: main phone numbers include 815-777-4969, 815-776-7381, and 815-777-1340. Address highlights in Galena include 1 Medical Center Drive (HQ) and 215 Summit Street.
Clinic Type
Dermatology
Address
One Medical Center Drive, Galena, IL 61036
Phone
815-777-1340
jkeeffer@midwestmedicalcenter.org
Opening Hours
Extended Care Hours: Monday-Thursday 7:30 AM–8:00 PM; Friday 7:30 AM–5:00 PM; Saturday 8:00 AM–12:00 PM
Telehealth
Not specified
Services Offered
Team
Insurance & Payment
Insurance, Self-pay, Credit/Debit
Languages Spoken
FAQs
What are the Extended Care Hours?
Monday-Thursday 7:30 AM–8:00 PM; Friday 7:30 AM–5:00 PM; Saturday 8:00 AM–12:00 PM
Social Media
Photos






What Patients Say
Overall sentiment across review platforms: mixed
- U.S. News (Midwest Medical Center, Galena, IL): 97% of patients would recommend (not stated)
- Momentary Labs (Midwest Medical Center, Galena, IL): 5-star overall patient satisfaction; 96% would definitely recommend (133 patients (completed surveys))
- WebMD (Dr. Richard Farrell at Midwest Health Clinic): Patients’ Perspective includes both critical and positive comments (no numeric rating shown) (not stated)
- Facebook (Midwest Medical Center | Galena): 70% recommend (25 reviews) (25 reviews)
Patients praise
- High recommendation rates / strong patient satisfaction
- Nurse and doctor communication reported as strong (HCAHPS-based)
- Cleanliness and getting help when needed reported positively (HCAHPS-based)
- Clinics described as personalized, professional, and close/convenient; walk-ins and extended care hours noted
- Some physician-patient comments describe taking time, genuine concern, and trust in care
Common complaints
- Complaints about misdiagnosis and delayed communication/follow-up (one WebMD patient comment)
- General suggestion that clearer communication about services/availability is needed (charity directory summary referencing reviews)
""Misdiagnosed my heart attack as a musculoskeletal issue, and sent me home with muscle relaxants... Three days later I was rushed to the ER... Did not hear back from anyone in his office during my hospitalization... patients beware.""
— WebMD patient perspective for Dr. Richard Farrell (affiliated with Midwest Health Clinic)""Excellent internist. Takes time with you and has genuine concern for your well-being... I trust Dr. Farrell.""
— WebMD patient perspective for Dr. Richard Farrell (affiliated with Midwest Health Clinic)""Several comments highlight frustration with the clarity of the services offered...""
— GiveFreely charity-directory page summarizing “Facebook reviews” for Midwest Medical CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Our Town Galena: Two big projects could have a lasting impact on the city — Aug 7, 2025
- Galena hospital to hold diabetes prevention program | Tri-state News | telegraphherald.com — Jan 13, 2026
- Galena hospital to host free workshop on Medicare | Tri-state News | telegraphherald.com — Oct 21, 2025
- Galena hospital to host information sessions on lymphedema, edema | Tri-state News | telegraphherald.com — Jun 9, 2026
- Improving rural health care takes financing — and creativity — Aug 7, 2025
Information sourced from the clinic's website as of July 11, 2026.
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