Medical Associates Clinic - Galena,IL
Gastroenterology • Galena, IL • Since 1924
About
Medical Associates Clinic is a multi-location healthcare provider serving parts of Iowa, Illinois, and Wisconsin. In relation to Galena, Illinois, they list clinics and services across several Midwest locations, with a broader network including Dubuque, IA; Bellevue, Cascade, Dyersville, IA; Cuba City and Platteville, WI; and Elizabeth and Galena, IL. The Galena site corresponds to their Illinois locations network, part of a six-office United States footprint. For Galena specifically, the clinic is positioned within the Galena, IL area as part of Medical Associates Clinic’s regional care system. If you’re seeking Galena-specific services, contacting the Galena office or checking the “Locations” section on the website for Galena, IL will provide the precise address, hours, and services offered.
Clinic Type
Gastroenterology
Address
10988 Bartell Blvd, Galena, IL 61036
Phone
815-777-0900
CustomerService@mahealthcare.com
Opening Hours
Mon-Thu 7:30 AM - 5:00 PM; Fri 7:30 AM - 5:00 PM; Sun: Closed; Sat: Closed
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Receive family medicine care in Galena, Illinois.
The Medical Associates Galena Clinic offers a wide range of healthcare services to people in this community from birth to old age. Our goal is to provide families in the community with exceptional healthcare delivered with compassion and a personal approach.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals: 4.6 (provider-level rating shown)
- mahealthcare.com (Mary Koenigs profile): 4.9 / 5 (368 reviews)
- LocalityBiz: Star ratings shown in snippets (varied, e.g., ★☆☆☆☆ and ★★☆☆☆ plus ★★★★★ examples)
Patients praise
- Friendly/helpful staff and fast service for urgent visits
- Caring, knowledgeable providers who listen and take time with patients
- Warm/welcoming environment and respectful, professional care
- Compassion and not rushing patients (at least for specific providers)
Common complaints
- Billing transparency/customer service issues (surprise bills, not disclosing costs)
- Perceived refusal/disruption of care and problems with access to medications for a disabled son
- Claims of inadequate treatment/malpractice and being told symptoms were “in your head”
- Website/clinic operational confusion (e.g., signage showing open on weekends when not)
"“They do not disclose when something will cost you. Then you get surprised by the bill. Bad customer service.”"
— Yelp review snippet for Medical Associates Clinic (Galena)"“You let me die… Well now…I've been dead now for almost a year…because of your malpractice”"
— LocalityBiz review snippet (Medical Associates Clinic, Galena)"“The receptionist and Nurse Practitioner… were so nice and helpful! … in and out within 15-20 minutes … prescribed a medication.”"
— LocalityBiz review snippet (Medical Associates Clinic, Galena)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Samantha R. Vaassen, OD - Optometrist in Galena, IL — May 14, 2026
- Galena hospital to host information sessions on lymphedema, edema | Tri-state News | telegraphherald.com — Jun 9, 2026
- Galena hospital to host free workshop on Medicare | Tri-state News | telegraphherald.com — Oct 21, 2025
- Galena hospital plans free workshop on healthy eating during holiday season | Tri-state News | telegraphherald.com — Nov 11, 2025
- Galena hospital to hold diabetes prevention program | Tri-state News | telegraphherald.com — Jan 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
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