Midwest Medical Center Behavioral Health Services
Mental Health Clinic • Galena, IL • Since 2007
About
Midwest Medical Center (Galena, IL) is a nonprofit health system offering comprehensive behavioral health services alongside hospital and senior care. Key points: - Location: Headquarters and main campus at 1 Medical Center Drive, Galena, IL 61036. - Services: Behavioral health among a broad range of care including rehabilitation, outpatient clinics, and related health services. - Type and size: Nonprofit healthcare facility founded in 2007; about 44 employees (up ~12.5% YoY). - Access: Emphasizes quality, compassionate care with short ER wait times and a modern facility. - Contact: Main phone options include 815-777-4969 and 815-776-7381. Email for leadership: kpatterson@midwestmedicalcenter.org. If you’re specifically seeking details on behavioral health programs (types of therapy, inpatient vs. outpatient, addiction services, telehealth), I can pull out or clarify those from their offerings.
Clinic Type
Mental Health Clinic
Address
1 Medical Center Drive, Galena, IL 61036
Phone
815-776-7381
jkeeffer@midwestmedicalcenter.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Social Media
Photos







What Patients Say
Overall sentiment across review platforms: positive
- Facebook: 70% recommendation rate (25 reviews)
- Facebook (aggregated): 66% recommendation rate (28 reviews)
- Healthgrades: 96% Patient Experience Rating
Patients praise
- High patient willingness to recommend (ranging from 70% to 96% in various metrics)
- Strong patient experience ratings compared to national/state averages
- Positive staff interactions mentioned in social media feedback
Common complaints
- Confusion regarding available services (convenient care vs. emergency services)
- Frustration with communication about service availability
"Several comments highlight frustration with the clarity of the services offered, particularly regarding convenient care versus emergency services. One user specifically expressed dissatisfaction after being informed by staff that the center does not provide convenient care, despite the website indicating otherwise."
— GiveFreely/Facebook user feedback summary"Sincere thanks, ladies, for your dedication to enhancing our patient experience…and adding a little extra sunshine for all of us!"
— Facebook review commentSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Galena welcomes Rosecrance to address behavioral health needs | Rosecrance — Dec 5, 2025
- Our Town Galena: Two big projects could have a lasting impact on the city — Aug 7, 2025
- Senior Resource Center adds programs in Galena — Feb 27, 2026
- Galena hospital to hold diabetes prevention program | Tri-state News | telegraphherald.com — Jan 13, 2026
- Galena hospital to host free workshop on Medicare | Tri-state News | telegraphherald.com — Oct 21, 2025
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinic clinics in Galena
Medical Associates Clinic operates multiple locations in the Midwest, including Dubuque, IA; Bellevue, IA; Cascade, IA; Dyersville, IA; Cuba City, WI; Platteville, WI; Elizabeth, IL; and Galena, IL. The Galena, IL area is served as part of their Illinois locations, with broader access to primary care and specialty services across 6 U.S. offices. If you’re seeking care specifically in Galena, IL, you can contact the clinic to confirm the exact Galena address, available providers, and appointment options. For precise Galena services, visit their website or call the Galena location to verify hours and offerings.
Rosecrance is a nonprofit behavioral health organization offering addiction treatment and mental health services across multiple U.S. locations, including Illinois, Wisconsin, and Iowa. It provides residential treatment, IOP, PHP, detox, recovery and alumni services, crisis and supportive housing, and programs for teens and young adults. Headquartered in Rockford, IL, Rosecrance operates 11 listed U.S. offices (in Rockford and Madison) and serves individuals with co-occurring disorders, mood/anxiety conditions, trauma, and veterans’ programs. For Galena, IL, there is no specific Rosecrance Galena location listed among the known facilities; the organization’s nearest campuses are in Rockford, IL and Madison, WI. If you’re seeking Galena-area options, consider contacting Rosecrance at their Rockford or Madison offices to inquire about services or referrals.
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