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About

Summary: Midwest Medical Center in Galena, IL is a nonprofit healthcare system offering comprehensive services including behavioral health, rehabilitation, pharmacy, fitness programs, classes, and athlete performance support. They emphasize quality, compassionate care with multiple locations (6 offices, primarily in Galena and Elizabeth) and a modern facility with short ER wait times. For orthopedic surgery specifically in Galena, MMSC is positioned as a regional provider, though no explicit orthopedic surgery detail is listed in the highlights. Contact options include main phone numbers and the Galena HQ to inquire about orthopedic services.

Clinic Type

Orthopedics

Address

1 Medical Center Drive Galena, IL 61036

Phone

815-777-1340

Email

jkeeffer@midwestmedicalcenter.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Orthopedic Surgery

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • U.S. News & World Report (for Dr. William J. Farrell): 5/5 (based on 87 reviews) (87 reviews)
  • Various hospital rating services: 89-97% recommendation rate (for the hospital) (N/A)

Patients praise

  • Personable and approachable provider demeanor
  • Praised surgical skills
  • High patient recommendation rates for the hospital
  • Staff described as kind, considerate, and caring
  • Effective communication and thorough explanations from doctors

Common complaints

  • One patient review expressed dissatisfaction with the outcome of two procedures

"Dr. Farrell and his staff provided me with the best care I could possibly hope for. They were kind, considerate, concerned and very caring. I never felt rushed."

Vitals review for Dr. William J. Farrell

"I saw Dr Farrell for knee pain. Spent time with me and answered all my questions... Talking with him made me optimistic in terms of feeling better right away and I did."

Vitals review for Dr. William J. Farrell

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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