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Clinic Type

Rural Health Clinic

Address

Galena, Illinois

Phone

855-632-4468

Email

HRFO@USDA.GOV

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Rural health services
  • rehabilitation
  • wellness
  • community health services
  • facility expansion
  • patient care

Team

  • Tracy Bauer — President and CEO
  • Andrea Imel — Area Specialist with Rural Development

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • CMS HCAHPS / Momentary Labs: 5 out of 5 stars (overall patient satisfaction rating) (133 completed patient surveys)

Patients praise

  • High patient satisfaction with nurse and doctor communication
  • Excellent cleanliness standards compared to national averages
  • Strong willingness of patients to recommend the facility (approx. 96%)
  • Successful expansion project providing improved access to primary care, specialty services, and modern facilities

Common complaints

  • While Midwest Medical Center maintains high satisfaction ratings, potential areas for monitoring include standard hospital-related infection risks as tracked by public health report cards, though specific complaints are not widely highlighted in patient survey data.

"96% of patients would definitely recommend this hospital."

Multiple healthcare reporting platforms (e.g., US News, Healthgrades)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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