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About

Graham Health System (GHS) is a nonprofit health system based in Canton, Illinois, with multiple locations including Galesburg. It operates as a private nonprofit hospital system offering inpatient, outpatient, home care, and long-term care services. GHS emphasizes professional, courteous staff and serves as a regional healthcare provider with a focus on education and community health. For pediatrics in Galesburg specifically, the system is expanding services (e.g., ambulatory surgery center), but exact pediatric departments or pediatric specialty details for the Galesburg location aren’t explicitly listed in the provided materials. If you need pediatric primary or specialty care in Galesburg, consider checking GHS’s official site or contacting the Galesburg facility directly for current pediatric services, providers, and appointment options.

Clinic Type

Pediatrics

Address

Graham Health System, Pediatrics Department, 1800 W. Loyd Street, Henderson, KY 42420

Phone

Email

Opening Hours

Mon-Fri 8am-6pm

Services Offered

  • Pediatrics

Insurance & Payment

Languages Spoken

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Graham Medical Group): 3.6 out of 5 stars (25 reviews)
  • Illinois Hospital Report Card (Graham Hospital): 66% (Patient recommendation rate)

Patients praise

  • Knowledgeable and helpful medical staff
  • Compassionate and patient-centered care approach (specifically noted by some patients)
  • Effective diagnostic accuracy and treatments
  • Appreciation for the community-hospital feel

Common complaints

  • Long wait times for appointments and results
  • Reports of unprofessional or rude staff behavior in some instances
  • Concerns regarding communication and scheduling difficulties
  • Specific allegations of privacy (HIPAA) violations

"The entire staff were helpful and knowledgeable. There diagnoses each time were spot on and the treatment given was effective."

LocalityBiz user Jim Knox

"I see Dr. Kristen Jackson, and I can’t say I’ve ever had better care. She listens—actually sits down, pays attention, and genuinely cares."

Birdeye user anonymous patient

"First I had to wait over 30 minutes after the time my appointment was scheduled for each of the last 2 times... Today he was not only off, but I wasn’t allowed to leave a message for him."

LocalityBiz user Mitch McVey

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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