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Clinic Type

Family Practice

Address

114 Saundersville Rd, Hendersonville, TN 37075

Phone

(629) 888-5175

Email

careers@ascension.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

If you are experiencing a life-threatening emergency, call 911 or go directly to the ER.

Services Offered

Team

  • Emily L Cecil, MD
  • Michelle N Rainey, APRN
  • Jennifer B Wise, FNP
  • Talitha F Kyle, FNP
  • Courtney S Frensley, FNP-BC
  • Lanzi A Sinaise, MD

Insurance & Payment

Languages Spoken

FAQs

Is video visits available?

Video visits available

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 5.0 out of 5 stars (based on individual physician profiles) (3-4 reviews per physician)
  • Birdeye/LocalityBiz: 2.3 out of 5 stars (3 reviews)

Patients praise

  • Compassionate, knowledgeable, and attentive clinical care from doctors and nurse practitioners
  • Effective and thorough treatment of health issues
  • Positive patient experiences related to specific providers' bedside manner and communication skills
  • Convenient and quick access to urgent care services for some patients

Common complaints

  • Rudeness and unprofessional behavior by office reception and administrative staff
  • Difficulties with prescription management and communication failures
  • Dissatisfaction with billing practices and unexpected fees
  • Perceived dismissive attitude from clinical staff in urgent care settings

"Doctor shirley is one of the most compassionate doctors. She will listen to you and then treat the health issue. I cannot say enough about this doctor she is awesome."

Healthgrades review for Dr. Jordan Shirley

"WORST receptionist EVER on the 2nd floor... makes you feel horrible, barks asking who are you seeing... Why would you allow her to get away with this behavior??"

Birdeye/LocalityBiz review for Ascension Medical Group Saint Thomas Center for Sleep Gallatin

"As a first time patient, my visit could not have been any better. The appointment was set quickly, the wait time was very minimal... She was not rushed to see the next patient."

Vitals review for Dr. Alison Kucich

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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