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Clinic Type

Oncology/Cancer Care

Address

New Mexico Cancer Center Gallup, Gallup, NM

Phone

505-842-8171

Email

lauraj.mcgough@doh.nm.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Hematology/Oncology
  • Medical Oncology
  • Surgical Oncology
  • Radiation Oncology
  • Pediatric Oncology
  • Pastoral Care
  • Hospice/Palliative Care
  • Language Interpretation Services
  • Spanish Language Services Available
  • Clinical Trials
  • Counseling/Mental Health Services
  • Awareness and Prevention
  • Chemotherapy

Insurance & Payment

Languages Spoken

  • English
  • Navajo (interpretation)
  • Spanish (language services)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Satisfied Patient: 4.6/5 (182 (on one platform))
  • Birdeye (for Dr. Sofia Palacio): 5/5 (5)

Patients praise

  • compassionate and attentive care from medical staff and providers
  • praise for clear explanations of treatment options and test results
  • friendly and polite office environment and staff
  • appreciation for having specialized cancer care accessible locally in Gallup

Common complaints

  • complaints regarding billing practices and collections processes
  • reports of poor communication and failure to listen to patient concerns
  • concerns regarding diagnostic accuracy and treatment recommendations
  • occasional delays in appointment scheduling

"Very disappointed patient would not recommend wouldn’t take the time to listen to me or address any of my concerns, very judgmental ! Please don’t waste your time. Find somebody better."

Satisfied Patient user review

"Dr. Palacio was wonderful. She was kind and warm. She took the time to explain my treatment options and test results in detail, for which I was very grateful."

Birdeye user review

"WORST place I've EVER been! ... One regular office visit cost me $160.00 - WITH insurance!! Just to talk to a doc for 5 minutes! ... they sent the bill to collections!!!"

Trustburn user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Gallup, NM·Oncology/Cancer Care

New Mexico Cancer Center operates five cancer care offices in New Mexico, including a key facility in Gallup. The Gallup location extends NMCC’s comprehensive cancer care to western New Mexico and the Navajo Nation, reducing travel for patients and improving access to multidisciplinary treatment, research, and support. NMCC was founded in 1986, is headquartered in Albuquerque, and focuses on breast, prostate, lung, and colon cancers, along with ongoing clinical trials and patient support.

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Gallup, NM·Oncology/Cancer Care

UNM Medical Group, Inc. is a nonprofit faculty practice of UNM Health System in Albuquerque, NM. It offers primary, specialty, and urgent care through its affiliated clinics, with 3 U.S. offices (HQ at 933 Bradbury Dr. SE, Albuquerque, and 1001 Yale Blvd NE). The organization focuses on patient care, billing/financial assistance, and community engagement, and is active in the New Mexico health care landscape since 2007. For specialty care clinics, including any UNM Health Specialty Care offerings, contact the UNM Medical Group directly at their Albuquerque locations or via unmhealth.org. If you’re specifically seeking a UNM Health Specialty Care Clinic near Gallup or in Albuquerque, confirm the exact specialty and nearest clinic on the official site or by calling their listed numbers.

VerifiedOnline bookingSince 2007

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