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Clinic Type

Behavioral Health

Address

531 Campusview PO Box 477 Garden City, KS 67846

Phone

1-888-546-6005

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Telemedicine; televideo appointments available depending on location

Emergency Care

Crisis support 24/7 via dedicated phone line; two specialized facilities (adult and child)

Services Offered

  • therapy
  • psychiatric medication management
  • emergency intervention
  • televideo appointments
  • crisis support
  • education/training programs
  • work support
  • housing assistance
  • community-based wraparound
  • substance use evaluations
  • counseling
  • group-based programs
  • psychiatric evaluation and management
  • ART (Accelerated Resolution Therapy)
  • DBT (Dialectical Behavior Therapy)
  • family therapy
  • individual therapy
  • group therapy

Technology & Equipment

  • telemedicine
  • televideo
  • ART (Accelerated Resolution Therapy)
  • DBT

Insurance & Payment

  • insurance
  • major payments
  • co-pays
  • uninsured clients are assisted

Accepts insurance; handles co-pays and assists uninsured clients

credit, cash, insurance, sliding fee scale, payment plans for out-of-pocket costs, free therapy through supervised student interns, payment plans, sliding fee scale based on income and family size

Financing: Sliding fee scale based on income and family size; Payment plans for out-of-pocket costs; Free therapy through supervised student interns

Languages Spoken

  • English

FAQs

What are the practical patient details for this clinic?

Exact opening hours, full street address with ZIP, contact phone and email, insurances accepted, payment options, languages spoken, telehealth availability, awards/accreditations, emergency care, and FAQs.

Is telemedicine available?

Yes, Telemedicine is available.

What is the address?

531 Campusview PO Box 477 Garden City, KS 67846

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Rehab.com: 3.3/5 (7 reviews)
  • ABA Navigator: 4.3/5 (6 reviews)
  • ABA Navigator (Outpatient): 2.7/5 (10 reviews)
  • Yelp: 1.0/5 (3 reviews)

Patients praise

  • Some individual providers (e.g., counselors) are described as helpful and empathetic
  • Some efforts to make services accessible despite challenges

Common complaints

  • Poor administrative communication and difficulty getting calls returned
  • Issues with appointment scheduling, cancellations, and long wait times
  • Complaints regarding billing, insurance processing, and inability to pay online
  • Staff perceived as unprofessional, rude, or lacking understanding of mental health issues
  • Reports of lost medical referrals and paperwork

"It's just not worth it to come here. It takes months to get an appointment, they can (and will) cancel on you last minute without notifying you."

ABA Navigator Review

"Some good workers? Maybe. Unfortunately, they are too busy to help anyone. The majority of the staff does not understand the limitations/issues of mental illness, so they are uncaring. The front desk is not good at returning calls."

Rehab.com/Yelp Review

"Nelson is a great counselor and person. Listens well, and offers solutions to help you with whatever you're dealing with in life. Definitely recommend him to anyone looking to get some help."

ABA Navigator Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Contact information for Genesis Family Health in Garden City: - Headquarters: 712 St John St, Garden City, KS 67846, United States - Phone: 620-271-7400 or +1-620-275-1766 - Email: information@genesisfh.org - Website: genesisfamilyhealth.org Additional context: - Genesis Family Health is a nonprofit health system offering primary care, dental, behavioral health, vaccinations, and wellness services across 9 offices in Kansas. - Location-specific notes: Garden City HQ; several other offices in Dodge City and Ulysses.

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