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Clinic Type

Dermatology

Address

12100 Euclid St, 2nd Floor

Phone

1-833-574-2273 (Toll free)

Email

directoryupdate@kp.org

Opening Hours

Monday through Friday, 8 a.m. to 4 p.m.

Services Offered

  • Dermatology

Insurance & Payment

Languages Spoken

FAQs

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact.

Interpreter services are available at no cost, 24/7 during all hours of operations; in-person, telephone, video, and other modes of communication are available.

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m.

Hard copy provider directory requests can be made by calling Member Services at 1-800-443-0815; mailed within three business days.

Medi-Cal Members: This…

Information about Medi-Cal coverage and related pharmacy options is provided; visit or contact Kaiser for specifics (text truncated in excerpt).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregate): 3.9 out of 5 stars (401 total reviews)
  • Yelp (Facility-wide): 2.8 out of 5 stars (282 total reviews)
  • WebMD (Specific Dermatologist): 5.0 out of 5 stars (1 review)
  • WebMD (Specific Dermatologist): 1.0 out of 5 stars (1 review)

Patients praise

  • Helpful, kind, and professional medical staff and physicians
  • Effective diagnosis and treatment of skin conditions
  • Clear explanations of symptoms and treatments by some providers
  • Quick service for certain urgent medical needs

Common complaints

  • Poor communication regarding appointments and lab results
  • Lack of consideration for patient time
  • Perception of doctors not listening to concerns or lacking sufficient experience
  • Dissatisfaction with administrative processes like co-payments for unnecessary in-person visits

"I only met Dr. Ashley once and her diagnosis and prescriptions that I thoroughly follow, effectively cure my skin rashes and free me from prolonged suffering."

WebMD Patient Review

"Not listening and address my concern well. Not enough experience. Would not recommend"

WebMD Patient Review

"No consideration for your time. Lab Specimens lost. Lab orders cancelled after specimen were collected."

Birdeye/General Facility Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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