Smart Eye Care: Eye Doctors in Augusta, Bangor, Farmingdale Maine
Optical Center • Gardiner, ME
About
Smart Eye Care is a Maine-based optometry group offering comprehensive eye care across six locations, including Augusta, Bangor, and Farmingdale (Gardiner area not listed as a separate location). Highlights: - Services: Family eye care, comprehensive eye exams, specialty eye care, designer eyewear, contact lenses, and a dedicated Dry Eye Clinic/Med Spa in Farmingdale. - Locations: Offices in Augusta (HQ), Bangor, and Farmingdale, with multiple addresses in Augusta/Farmingdale and Bangor. - Team: Six optometrists plus additional staff; led by Director of Operations Carrie Howe. - Experience & tech: Over 30 years serving Central Maine; uses up-to-date technology and eyewear with high-quality lenses and frames. - Community focus: Long-standing provider in Kennebec Valley and Downeast Maine communities, with a patient-oriented approach. - Online presence: Active site smarteyecare.com; modest web traffic (roughly 3,300 monthly visits) and positive work culture signals (4.0/5 employer rating from available review). If you’re specifically seeking Gardiner options, note that Gardiner isn’t listed as a separate Smart Eye Care location; the closest offices are in Augusta, Farmingdale, and Bangor. If you need appointment details or want to confirm new Gardiner-area services, consider contacting their office at 207-622-5800 or visiting the website.
Clinic Type
Optical Center
Address
255 Western Ave, Augusta, Maine 04330, US
Phone
(207) 622-5800
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
Insurance accepted includes Anthem, Aetna, Cigna, United Health, Harvard Pilgrim, Martin's Point, Tricare, Medicare, MaineCare and many other commercial plans; EyeMed plans also accepted.
Bill pay, Credit cards (assumed typical), Insurance
Languages Spoken
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Pricing
Current Offers
New patient offer — null
FAQs
What insurance plans are accepted?
Anthem, Aetna, Cigna, United Health, Harvard Pilgrim, Martin's Point, Tricare, Medicare, MaineCare, and many EyeMed plans.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate of Google and Birdeye reviews): 4.0 out of 5 stars (184 reviews)
- Yelp: Varies by location (15 reviews (Augusta), 12 reviews (Bangor))
- WebMD: Not specified (2 reviews)
Patients praise
- Generally positive rating aggregate on some platforms despite mixed individual feedback
Common complaints
- Issues with billing departments and insurance processing
- Complaints about unexpected medical billing versus vision insurance billing
- Dissatisfaction with customer service and resolution of issues
- Allegations regarding non-disclosure of certain procedures or fees
"I had to rate at least one star, however if I could they would get no stars!!! Terrible billing department!"
— Birdeye/WebMD review"JUST DON'T DO IT!! The co-owner Jessilin Quint is committing fraud by offering all patients a "complimentary" LipiScan without disclosing it on her consent ..."
— Yelp Augusta review"Bad customer service. Unhappy with the quality of my lenses and they were unable to come to a resolution."
— Yelp Bangor reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Capture Contact Lens Reorders With MARLO — Dec 11, 2025
- Maine eye surgeons rally against bill to allow optometrists to perform eye surgeries — Apr 1, 2026
- Dr. Robert R. Morgan, OD - Optometrist in Augusta, GA — May 14, 2026
- Dr. Elizabeth A. Martin, OD - Optometrist in Augusta, GA — Jun 11, 2026
- Stanton Optical Launches Advanced Eye Health Services Across 35 U.S. Locations – Insiemesenza — Aug 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
More optical center clinics in Gardiner
Maine Eye Center is a private, multi-location eye care practice based in Portland, Maine, founded in 1907. It is northern New England’s most comprehensive eye specialty private practice, offering a full range of services including cataracts, retina, cornea, pediatric eye care, routine eye care, optical/eyewear, and oculoplastics. The center operates 5 offices (primarily in Portland, ME) and employs about 57 staff. They provide patient resources, insurance information, forms, and referrals. Contact numbers include several listed Portland area lines, and the main address is 15 Lowell St, Portland, ME 04102 (HQ).
Riverside Eye Center, P.A. offers cataract surgery and glaucoma treatment across Maine, with locations in Norway (HQ) and Auburn (including 245 Center St, Auburn 04210). Key details: - Services: cataract surgery, glaucoma treatment, eye exams, diabetic retinopathy care, laser procedures - Locations: Norway (HQ, 193 Main Street) and Auburn (245 Center Street; Auburn Office) - Contact: 207-786-2500 - Overview: Private healthcare provider focused on comprehensive eye care and vision health - Accessibility: Online presence with modest traffic; primarily U.S.-based patients For your query, they provide cataract surgery in Auburn and glaucoma treatment in Norway, ME. If you need appointment details or specific physicians, visiting their site or calling the listed number is recommended.
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