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About

Best Care Medical Practice (BestCare Family Medical Center) offers primary and urgent care in Garland, Texas, serving the Dallas area. Key details: - Services: Primary care, urgent care, family medicine; walk-in or appointment options available. - Location: Garland, TX (also listed: North Baldwin, NY via parent entity); address referenced for services in Garland. - Contact: Call +1 972-240-1789 or email appointment@bestcaregarland.com to schedule. - Overview: A small medical practice (6 employees) focused on accessible, community-based care within the medical practices sector. - Brand aliases: Best care medical practice, BestCare Family Medical Center, David Carlson, M.D. - Website: bestcaregarland.com If you’re seeking Garland-specific primary or urgent care, this practice appears to be a local option with walk-in availability and appointment scheduling.

Clinic Type

Primary Care

Address

1885 Grand Ave, North Baldwin, NY 11510, US

Phone

(972) 240-1789

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Available (Urgent Care)

Services Offered

  • primary care
  • urgent care
  • medical checkups
  • Preventive care
  • diagnosis and treatment of acute and chronic disorders
  • minor surgical procedures
  • men's health
  • women's health
  • immunization
  • x-rays
  • lab on premises
  • wellness visits
  • child health
  • obesity
  • diabetes
  • asthma
  • eye injuries
  • sexual health
  • quit smoking
  • heart health
  • minor emergencies
  • wellness physical
  • parents when to call your doctor
  • general illnesses
  • pregnancy testing
  • pap smears
  • mammograms

Technology & Equipment

  • in-house lab
  • X-rays
  • clean and germ-free practices
  • hand hygiene
  • gloves for caregivers

Team

  • BestCare Garland team — clinic team

Insurance & Payment

  • BCBS HMO

We are now seeing new patients with BCBS HMO plans. For other insurance plans we accept, check Insurance page.

Languages Spoken

Awards & Accreditations

  • D Magazine Best Doctors in Dallas for Family Medicine (2024)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.4 stars (1,089 reviews)
  • Official Website: not specified (features 936 reviews) (936 featured reviews)
  • Yelp/MapQuest: 3.0 stars (2 reviews)

Patients praise

  • some patients report pleasant and positive medical experiences
  • some staff members, including specific PAs, recognized as great by patients

Common complaints

  • reports of rude and unprofessional front office staff and office management
  • concerns regarding patient customer service quality
  • complaints about high volume of patients being pushed through without personalized care

"This place just gave me one of the most positive and pleasant medical experiences I've ever had! The front desk staff was super nice & the nurse and the PA (physicians assistant) were great."

Yelp Review (Rush B.)

"This clinic has nothing positive to recommend it. They used to have some very good PA's but they've all left , leaving substandard care to the huge amount of people they push through this money..."

Yelp Review (Shar J.)

"I was a patient for over 6 years and had the worst interaction ever with the most unprofessional and unpleasant office manager. Does not care about the patient ..."

WebMD Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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