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About

CaroMont Internal Medicine in Gastonia is part of CaroMont Health, a nonprofit regional health system headquartered in Gastonia, NC. The system provides a broad network of physician practices, urgent care, hospice, and emergency services across five counties and two states. CaroMont Health operates multiple facilities including CaroMont Regional Medical Center and the newer CaroMont Regional Medical Center-Belmont (opened 2025). The organization emphasizes patient-first care and has a history dating to 1946. For internal medicine-specific care in Gastonia, you’d look at the CaroMont Health physician network and internal medicine practice locations within the Belmont/Gastonia area. Contact: media@caromonthealth.org or 704-834-2000 for inquiries.

Clinic Type

Internal Medicine

Address

660 Summit Crossing Place, Suite 301 Gastonia, NC 28054

Phone

704.854.8799

Email

Opening Hours

Hours of Operation: Monday–Friday 7:30 a.m.–5:00 p.m.; Saturday Closed; Sunday Closed

Emergency Care

Emergency care information not explicitly provided on page

Services Offered

  • Adult primary care
  • Blood tests
  • Urine tests
  • Physicals
  • Diabetic education
  • Pap smears
  • Sick visits
  • Immunizations
  • Health screenings
  • Chronic disease management
  • Preventive care
  • Wellness visits

Team

  • Sailatha Bathula — MD
  • Jacqueline Folks, MEd — MD
  • Alpana Garg, FACP — MD
  • Shawnya Gore, FACP — MD
  • Lum Nyindem — MD
  • Christopher O'Keeffe — DO
  • Shraddha Patel — MD
  • Francisco Valedon — MD

Insurance & Payment

Languages Spoken

FAQs

What are the hours of operation?

Hours are Monday–Friday 7:30 a.m.–5:00 p.m.; Saturday and Sunday are Closed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD: 1/5 (WebMD) (1 (for CaroMont Internal Medical))

Patients praise

  • Personalized care and strong patient-provider bonds with specific physicians
  • Clean and well-organized office environments
  • Compassionate and professional behavior from some medical staff

Common complaints

  • High turnover of physicians and medical staff
  • Administrative difficulties, specifically billing errors and communication issues with support staff
  • Long wait times for appointments and while in the office
  • Difficulty reaching staff for urgent needs via the patient portal

"Since Caromont took over the Gaston Internal Medicine practice ALL of the doctors and PA's have left, and many of their replacements have left... This patient has been reduced to a number. They recently assigned me to the 4th doctor in 3.5 years!!"

WebMD Review

"No complaints with the doctors or nurses but the support staff is slow and incompetent. Billing is always messed up... If you need to talk to a nurse in an emergency you can count on waiting 2 business days. If you need to make an appointment you’ll be on hold for an hour or more."

LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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