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Clinic Type

Primary Care

Address

Phone

844-235-6997

Email

chfoundation@atriumhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

24/7 emergency departments nearby at Atrium Health Cleveland and Atrium Health Kings Mountain

Services Offered

  • Primary care
  • Family medicine
  • Internal medicine
  • Pediatric care
  • OB/GYN
  • Urgent care
  • Online scheduling
  • 24/7 care options
  • Primary care appointments within 24 hours

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MyNeedsNetwork (Riverwood Family Medicine): 4.2/5 stars (13 reviews)
  • Vitals (Eastridge Family Medicine): 4.8/5 stars (physician) and 4.2/5 stars (practice) (Not explicitly stated total count)

Patients praise

  • Compassionate and knowledgeable individual providers
  • Friendly and professional front desk staff in certain locations
  • Efficient and thorough care in some patient experiences
  • Strong patient-provider relationships with specific doctors

Common complaints

  • Long wait times for appointments and during visits
  • Perceived lack of bedside manner or dismissiveness by some staff and providers
  • Inconsistent quality of care and communication issues
  • Frustration with administrative processes, such as prescription refills and billing disputes
  • Feeling of being treated as a number or financial transaction rather than a person

"I am very disappointed by how patients are treated as cattle. Come in sit your hand is shaken, smiles and move on. There is no bed side matter no concern as to the pain you suffer."

Patient review, MyNeedsNetwork

"She listens closely and is genuinely concerned and caring. It is obvious she loves to help her patients! I would recommend her to all my family and friends."

Patient review, rater8 (Dr. Vandana Patel)

"The staff here are wonderful. They always show compassion which is super important when you aren't feeling well."

Patient review, LocalityBiz (Eastridge Family Medicine)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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