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Clinic Type

Dermatology

Address

Finger Lakes Dermatology PLLC (serving Ithaca, Cortland, Dryden, NY area)

Phone

+1 607-708-1330

Email

info@fingerlakesderm.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes, virtual doctor visits with Zoom

Services Offered

  • medical dermatology
  • surgical dermatology
  • facial/skin care
  • virtual doctor visits
  • photodynamic therapy
  • cosmetic dermatology (implied by skin care procedures)

Team

  • Brad A. Yentzer, MD, Board Certified Dermatologist — Dermatologist
  • Kimberly Silvers, MD, PhD, Board Certified Dermatologist — Dermatologist

Insurance & Payment

online payments, Pay your bill online

Languages Spoken

  • English

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (for Finger Lakes Dermatology, Freeville): 1.5 out of 5 stars (2 ratings)
  • Healthgrades (for Dr. Emily Lambert, Geneva): 4.1 out of 5 stars (23 ratings)
  • Google (for Finger Lakes Dermatology, Freeville): 4.9 out of 5 stars (438 reviews)

Patients praise

  • Patients appreciative of kind and attentive nursing staff
  • Effective treatment outcomes and medical care cited by some patients
  • Convenient scheduling for urgent matters reported by some users
  • Broadly high aggregated ratings on platforms like Google (4.9/5)

Common complaints

  • Reports of aloof or condescending behavior by some providers
  • Complaints regarding rude receptionist staff or difficulty reaching the office via phone
  • Negative experiences with wait times and administrative processes (e.g., being dropped as a patient)
  • Concerns about appointment duration and perceived lack of attention to symptoms

"The Dr. spent about 10 quick minutes with my son. He wasn't interested in listening to my concerns and was condescending."

Healthgrades user review (Finger Lakes Dermatology)

"My only complaint is that a couple of the women who work as receptionists are continuously extremely rude over the phone and while checking in to the office."

Healthgrades user review (Dr. Emily Lambert)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More dermatology clinics in Geneva

Geneva, NY·Dermatology

Summary: The University of Rochester Medicine (UR Medicine) is the private, nonprofit academic health system based in Rochester, NY, comprising the University of Rochester Medical Center. It provides world-class care through its hospitals, research centers, and schools, with services including virtual care, emergency/urgent care, and cancer care. The system employs about 5,641 people and operates three U.S. offices (all in Rochester). It is a leading regional academic health system with international relevance and a focus on education, research, and patient care. For Geneva, NY dermatology needs, note that UR Medicine has dermatology/he ENT, internal medicine, and specialty services, but Geneva-specific dermatology details aren’t listed on the page. Contact UR Medicine at info@urmc.rochester.edu or +1 585 275 3361 for Geneva-area dermatology availability or referrals.

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