Northwestern Medicine Regional Medical Group
Family Practice • Geneva, IN
About
The page is a profile for Suburban Neurology Group, headquartered in Geneva, Illinois. The content does not mention Northwestern Medicine Family Medicine Geneva or direct ties to Northwestern Medicine.
Clinic Type
Family Practice
Address
Northwestern Medicine Geneva Family Medicine, Geneva, IL
Phone
6309389900
kflesch@nm.org
Opening Hours
7:30 am–5:30 pm; 7:00 am–5:00 pm; 8:00 am–6:00 pm; 8:30 am–6:00 pm; 7:00 am–3:00 pm
Telehealth
Available
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services does Northwestern Medicine Family Medicine Geneva provide?
Family medicine and primary care for people of all ages, focusing on preventive care, routine screenings, annual check-ups, and coordination of specialist care.
What are the hours of operation?
Hours shown: 7:30 am–5:30 pm; 7:00 am–5:00 pm; 8:00 am–6:00 pm; 8:30 am–6:00 pm; 7:00 am–3:00 pm.
Do you offer telehealth services?
Telehealth is available.
What services do you provide?
Northwestern Medicine Regional Medical Group Family Medicine physicians care for every stage of life, focusing on preventive medicine, routine screenings, annual check-ups, and coordinating care if you need a specialist.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Northwestern Medicine official website (nm.org): Individual provider ratings on the official Northwestern Medicine website range from 4.7 to 5.0 stars based on hundreds or thousands of ratings each
- WebMD and Vitals (physician-specific profiles): 4.5 stars (WebMD); 4.1 stars (Vitals) (40 ratings (WebMD); 38 ratings (Vitals) for specific physicians)
Patients praise
- Highly rated physicians and primary care team members with consistently strong satisfaction scores
- Compassionate, knowledgeable, and attentive care reported by patients
- Excellent wound care reported in some instances
- Good communication and willingness of providers to listen to concerns
Common complaints
- Billing and financial concerns, including questions about clinic fees and specific charges
- Reports of unprofessional staff behavior in specific departments
- Frustration with patient relations and complaint resolution processes
"Dr. Jones is a very kind, compassionate, physician who takes individual interest in each patient. She always takes time to listen to patients and their families and gives outstanding care."
— Patient review from Vitals for Dr. Dorothy Jones"They charged for me just checking in and not receiving treatment I was uncomfortable and needed help... I only want to pay for the visit where I received the treatment I needed."
— Complaint filed via Better Business Bureau regarding billing at Northwestern Medicine Delnor HospitalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Jamison Allen in Northern Illinois Offers New Level of Personalized Care with MDVIP — Jan 12, 2026
- 🏥 Multiple Healthcare Openings in Geneva, IL at Northwestern Medicine - NewsBreak — Jul 2, 2026
- Northwestern Medicine and Family Health Partnership Clinic Strengthen Lifeline for Uninsured Residents of McHenry County — Mar 6, 2026
- Northwestern Medicine Living Well Cancer Resources celebrates 20 years of empowering and supporting people with cancer & their families — Sep 2, 2025
- FRIDAY, JANUARY 23, 2026 Ad - Northwestern Medicine - Glenview - Daily Herald (Paddock) — Jan 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family practice clinics in Geneva
Geneva Family Practice Assoc is a small medical practice based in Geneva, Illinois, with four offices in the United States. It offers core family practice services including prescriptions, medical records, forms, wellness visits, and care management. Contact: gfp@gfp1.com or (630) 232-1818. Website: gfpdocs.com. Useful for someone seeking a local family practice in Geneva with a focus on comprehensive patient care.
Geneva Primary Care is part of Finger Lakes Health, a nonprofit health system headquartered in Geneva, NY. Finger Lakes Health operates multiple hospitals and care facilities in the Finger Lakes region (including Geneva General Hospital and related long-term care centers) and provides services such as emergency care, orthopaedics, primary care, and other medical services. The organization is affiliated with UR Medicine and serves the Geneva area from its Geneva, NY campuses. Contact: foundation@flhealth.org; main phone: 1-315-787-4000. Address related to Geneva location: 196 North Street, Geneva, NY 14456.
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