Urology - Finger Lakes Health
Urology • Geneva, NY
About
Summary: The Finger Lakes Health system in Geneva, NY is a nonprofit hospital network affiliated with UR Medicine. It operates multiple facilities across the Finger Lakes region, including Geneva General Hospital, Soldiers & Sailors Memorial Hospital, The Homestead at Soldiers & Sailors, Huntington Living Center, and Living Centers at Geneva – North and South. The system provides a broad range of acute and long-term care services such as emergency care, orthopedics, primary care, gastroenterology, surgery, rehabilitation, and nursing/residential care, with campuses in Geneva, Waterloo, and Penn Yan. While the provided content highlights overall services and organization, it does not specify urology services or urologists at Finger Lakes Health in Geneva. For urology-specific care in Geneva, please check the Finger Lakes Health urology department on their site or contact the main number for referrals.
Clinic Type
Urology
Address
196 North Street, Geneva, NY 14456, US
Phone
315-787-4570
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Richard Kasulke): 4.5 out of 5 stars (6 ratings)
- WebMD (Finger Lakes Urology Institute): Not explicitly provided beyond single-review sample (1 review)
- CMS Care Compare/Hospital Consumer Assessment of Healthcare Providers and Systems (Geneva General Hospital): 3 out of 5 stars (overall hospital rating) (746 surveys (HCAHPS))
Patients praise
- Praise for thoroughness, professional knowledge, and clarity in explaining medical conditions and treatment plans
- Positive remarks regarding compassionate approach and genuine care for patient well-being
- Appreciation for successful outcomes in specialized surgeries and procedures
Common complaints
- Complaints regarding bedside manner including perceptions of arrogance, rudeness, or lack of empathy
- Reports of dissatisfaction with post-surgical outcomes or communication following complications
- Specific concerns about staff responsiveness and communication in some instances
"After numerous attempts to stop it, I have continuous leakage around the supra-pubic catheter tube! If the problem is not solved soon, I will have to find another urologist who can solve the problem!"
— WebMD (Finger Lakes Urology Institute)"His compassionate approach and willingness to answer all my questions really set him apart. I never felt rushed, and it was clear that he genuinely cares about my patients' well-being."
— WebMD (Dr. Jonathan Bloom)"This man is one of the most rude human beings i have ever met! was assigned to him after emergency in hospital, he couldn't even give us the time of day after the surgery! Was curt, rude, unkind..."
— Vitals (Dr. John R. Valvo)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Herik Acosta, MD, PhD - Geneva - Finger Lakes Health — Dec 9, 2025
- Urology - Geneva | Rochester Regional Health — Aug 31, 2025
- Urologist joins GGH medical staff | Health | fltimes.com — Sep 6, 2025
- Urologist Herik Acosta, MD, PhD Joins Geneva General Hospital ... — Sep 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urology clinics in Geneva
Rochester Regional Health (RRH) is a nonprofit, integrated health system serving Western New York, the Finger Lakes, and beyond. Formed in 2014 from a merger of Rochester General Health System and Unity Health System, with St. Lawrence Health System joining in 2021. Key details: - Headquarters: 100 Kings Highway South, Rochester, NY 14617 - Network: 9 hospitals, ElderONE/PACE, home health, outpatient labs, rehabilitation, surgical centers, long-term care facilities; ACM Global Laboratories (global clinical trials) in 65 countries - Staff: ~19,400 employees; 2,100 providers; 3,900 nurses; 734+ volunteers - Services: Broad healthcare services across hospitals, primary and specialty care, outpatient services, and skilled nursing; affiliated with Roswell Park Cancer Center and Rochester Institute of Technology - Notable: Flagship Rochester General Hospital is a major ER provider; RRH is the largest employer in St. Lawrence County and a major regional health system - Contact/locations: Main HQ at 100 Kings Highway South, Rochester, NY 14617; serves Greater Rochester, the Finger Lakes, and St. Lawrence region - Website: rochesterregional.org Note: The provided highlights do not include a specific urology service page for “Urology - Geneva” within RRH. If you’re seeking urology care in Geneva or RRH’s Geneva-area offerings, I can search for the closest RRH urology departments or partner facilities serving Geneva, NY.
Summary: - The University of Rochester Medicine (URMC) is the academic health system of the University of Rochester in Rochester, NY. It comprises hospitals, research centers, and health services, delivering world-class care through its academic medical centers. - If you’re seeking urology services in Geneva or nearby, URMC’s Wilmot Cancer Institute and affiliated campuses support a broad range of urologic care and cancer treatment, with locations in Rochester and surrounding areas. - Key contact and basics: - Headquarters: 601 Elmwood Ave, Rochester, NY 14642 - Main phone: +1 585-275-3361 - Website: urmc.rochester.edu - Private, nonprofit educational health system with a national-scale presence and 5,641 employees (as per highlights) - For Geneva-specific options, URMC’s three U.S. offices are focused in Rochester; targeted urology services can be accessed via URMC’s urology program or Wilmot Cancer Institute in the Rochester area. If Geneva-based care is required, consider contacting URMC to confirm if there are Geneva-specific clinics, telehealth options, or partner facilities.
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