What Is Chronic Care Management (CCM)? - Cleveland Clinic
Chronic Care Management • Genoa, NV • Since 1921
About
Chronic Care Management (CCM) at Cleveland Clinic Genoa provides structured, ongoing care for patients with two or more chronic conditions. Key goals include proactive care coordination, timely follow-up, and personalized care plans to prevent complications, reduce hospitalizations, and improve quality of life. CCM typically involves a designated care team, regular check-ins (in-person or virtual), comprehensive care plans, patient education, medication management, and 24/7 access to support for urgent concerns. Eligibility requires multiple chronic conditions and a plan to engage in monthly care activities. For specifics on enrollment, eligibility, and services, contact Cleveland Clinic Genoa’s patient access or CCM program team.
Clinic Type
Chronic Care Management
Address
9500 Euclid Ave, Cleveland, Ohio, US
Phone
8557333712
editorial@ccf.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Who is eligible for CCM?
People on Medicare with two or more chronic conditions expected to last 12 months or more.
What does CCM cover?
A complete care plan, ongoing support to follow the plan, and coordination with care team.
Social Media
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.6/5 (10)
- Birdeye (Spokane): 2.8/5 (30)
- Birdeye (Tucson): 4.2/5 (11)
- Birdeye (Bloomington): 4.2/5 (16)
Patients praise
- Helpful and friendly staff in some locations
- Convenience for patients already visiting affiliated behavioral health clinics
- Availability of specialized packaging like bubble packs
- Good communication and reliability at certain specific locations
Common complaints
- Inconsistent medication stock and supply delays
- Issues with medication delivery services and communication
- Difficulty reaching staff or unprofessional customer service experiences
- Limited operating hours (e.g., closed on weekends)
- Administrative or prescription refill errors
"After dealing with Rite Aids inability to maintain a consistent stock of my very important medication Genoa Pharmacy was a breath of fresh air."
— Birdeye review"As a Provider I had the worst experience ever with pharmacy... Megan was so unprofessional, incompetent to complete basic task and literally non- caring towards patients waiting for their refills."
— Birdeye reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Is consent for chronic care management required regularly? | American Medical Association — Aug 14, 2025
- Chronic Care Management (CCM): A Smarter Way to Support Patients and Strengthen Your Practice — Feb 10, 2026
- PULSE 9/12/2025: Is Chronic Care Management Right for Your Practice? - MEDICAL SOCIETY OF THE STATE OF NEW YORK ORGANIZED 1807 — Sep 12, 2025
- CMS Coding Changes for Chronic Care Management Benefits Providers and Patients | AAPL Publication — Sep 23, 2025
- Chronic Care Management for Assisted Living — 2026 Guide | CCNHealth — Feb 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
More chronic care management clinics in Genoa
Summary: Carson Medical Group (CMG) is a physician-owned, multi-specialty primary care group serving Northern Nevada since 1974, with 5 offices in Carson City and Minden. They offer Family Practice, Pediatrics, Obstetrics, Gynecology, and ENT across more than 30 providers, focusing on population health and pursuing Patient Centered Medical Home certification. CMG emphasizes comprehensive primary care with a strong community presence. Chronic Care Management (CCM) context: - CMG operates as a large primary care network, suggesting capacity to support chronic care services, care coordination, and population health initiatives suitable for CCM programs. - The group’s emphasis on population health and multi-specialty integration aligns with CCM goals (staffed by physicians, nurses, and care managers). - Specific CCM details (documentation, eligibility, billing, care plan requirements) are not provided on the page; for program specifics at Genoa (Carson City area), contact CMG directly. Key contact and locations: - Main HQ: 1475 Medical Pkwy, Carson City, NV 89703 - Other offices: 1200 N Mountain St, Carson City; 925 Ironwood Dr, Minden; additional Carson City addresses - Phone: (775) 283-4004 / 283-5050 / +1 775-882-1324 - Email: contactus@cmgnv.com If you’re seeking details on CMG’s Chronic Care Management program specifically for Genoa or how to enroll, I recommend reaching out to CMG’s contact line or their Revenue Cycle/Operations team for program eligibility, enrollment procedures, and billing guidelines.
Barton Health is a nonprofit hospital system serving the Lake Tahoe area, with a main campus in South Lake Tahoe, CA, and multiple medical offices around Lake Tahoe and the Carson Valley. Key points: - Founded in 1963; fully Joint Commission accredited and California-licensed. - Services focus on general hospital care, orthopedics, emergency medicine, cardiology, women’s health, sports medicine & rehabilitation, oncology, mental health, and community health. - Location footprint includes 9 offices across Stateline, South Lake Tahoe, Zephyr Cove, and surrounding areas; HQ at 2170 South Avenue, South Lake Tahoe, CA. - Employment: about 222 staff; nonprofit status with annual revenue around $265M. - Relevant roles and programs may include chronic care management offerings as part of ongoing patient care, care coordination, and utilization management within Barton Health’s network. If you’re specifically seeking Chronic Care Management options for Lake Tahoe or Genoa, Barton Health likely provides care coordination and ongoing monitoring for eligible patients through its hospital and clinics in South Lake Tahoe and nearby Nevada locations. For precise program details, enrollment criteria, and contact, reach out to Barton Health’s public relations or patient care coordination team.
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