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About

Genoa Healthcare is a mental health-focused pharmacy and care services company (a subsidiary of UnitedHealth Group) founded in 2000 and headquartered in Renton, WA. It partners with clinics, communities, and health plans to provide hands-on, personalized pharmacy services for people with behavioral health conditions, substance use disorders, and other chronic health issues. The company operates across the U.S. with eight offices and serves clients in multiple countries. Key details: - Industry: Mental Health Care - Type: Private (parent: UnitedHealth Group) - Headquarters: Renton, WA - Founded: 2000 - Services: Pharmacy and care coordination for behavioral health and complex conditions - Reach: 8 U.S. offices (incl. Pittsburgh, Eagan, Cincinnati, Renton) - Contact: 800-519-1139 / 888-436-6279; customerservice@genoa-qol.com - Website: genoahealthcare.com If you’re looking for Genoa’s services for medication support or details about partnerships, visit their site or contact the listed numbers.

Clinic Type

Primary Care

Address

707 S. Grady Way, Suite 700, Renton, WA 98057, US

Phone

866-679-4873

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.6 out of 5 stars (10 reviews)
  • Birdeye (Spokane, WA location): 2.8 out of 5 stars (30 reviews)
  • Birdeye (Fort Myers, FL location): 4.1 out of 5 stars (41 reviews)
  • Birdeye (Conroe, TX location): 4.4 out of 5 stars (25 reviews)
  • Birdeye (Tucson, AZ location): 4.2 out of 5 stars (11 reviews)
  • Birdeye (Columbia, SC location): 4.4 out of 5 stars (9 reviews)

Patients praise

  • friendly and helpful staff
  • quick and convenient prescription processing at certain locations
  • good customer service and personal attention
  • helpful delivery and bubble packaging options
  • better pricing than alternatives for some patients

Common complaints

  • delays in filling prescriptions and medication availability issues
  • lack of communication regarding refills
  • unprofessional or rude staff interactions
  • limited operating hours (no weekends)
  • difficulties with mail-order delivery services

"After dealing with Rite Aids inability to maintain a consistent stock of my very important medication Genoa Pharmacy was a breath of fresh air."

Birdeye review (Spokane, WA)

"This is the second time I was out of my medication and went through withdrawals and extreme anxiety. I had to wait two weeks to get my medications from Genoa."

Birdeye review (Tucson, AZ)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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