Germantown Health Center | Froedtert & MCW
Family Medicine • Germantown, WI
About
Summary: Germantown Health Center is not specifically listed as a Froedtert & MCW facility in the provided details. Froedtert Health is a nonprofit regional health network (now part of ThedaCare as of 2024) based in Milwaukee, WI, formed in partnership with the Medical College of Wisconsin (MCW). The network operates Froedtert Hospital in Milwaukee (an academic medical center and Level I Trauma Center) and includes multiple hospitals and clinics across eastern Wisconsin (e.g., Froedtert Menomonee Falls, West Bend, Bluemound Rehabilitation, Holy Family Memorial, and Pleasant Prairie). It comprises about 10 hospital locations, over 2,300 physicians, and more than 45 health centers/clinics, with outpatient visits exceeding 1.6 million in the latest year and inpatient admissions over 57,500. For Germantown specifically, no dedicated Germantown Health Center location is listed among Froedtert & MCW facilities in the provided content. If you’re seeking Germantown-specific services, you may want to check the Froedtert official site or contact their main numbers to confirm availability and the nearest Germantown-affiliated clinics.
Clinic Type
Family Medicine
Address
W168 N11237 Western Ave.
Phone
+12622535060
careers@froedtert.com
Opening Hours
Germantown Health Center hours vary by service: Primary Care hours: Sunday Closed; Monday–Tuesday 7:45 a.m. – 6 p.m.; Wednesday 8 a.m. – 6 p.m.; Thursday 7:45 a.m. – 6 p.m.; Friday 7:45 a.m. – 5 p.m.; Saturday Closed. Telehealth hours: Sunday Closed; Monday–Thursday 8 a.m. – 6 p.m.; Friday 8 a.m. – 5 p.m.; Saturday Closed. Telehealth Virtual Visits described as meet face to face via MyChart.
Telehealth
Telehealth visits are available by appointment. Telehealth Virtual Visits via MyChart.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for Primary Care?
Sunday: Closed; Monday–Friday 7:45 a.m.–6 p.m. (Friday until 5 p.m.); Saturday: Closed; specialty clinic hours may vary.
Is telehealth available?
Telehealth visits are also available by appointment.
How do I schedule a physical, follow-up or office visit through MyChart?
If you are a current patient with MyChart, schedule your request for a physical, follow-up or office visit through MyChart. You can also get lab results, manage prescriptions and message your care team.
What should I bring to an appointment?
Please bring current insurance information to your appointment or prescription pick-up. If you are being referred, please check with your doctor to see if you need to bring a referral form as well.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google, Facebook, Foursquare): 4 out of 5 stars (47 reviews aggregated across multiple platforms)
- Facebook: 86% recommendation rate (8 reviews)
Patients praise
- Friendly and helpful staff, particularly at check-in
- High satisfaction with specific physicians, with some patients following them for many years
- Clean, modern facilities with convenient features like evening appointment hours
- Strong appreciation for the attentiveness and knowledge of doctors and their nursing teams
Common complaints
- Concerns regarding billing practices, specifically changes from preventive to diagnostic visits
- Complaints about phone nurse responsiveness and communication style
- Perceived difficulty in scheduling appointments with MDs versus Nurse Practitioners
- Some patients feel they are treated as just a number
"I have the BEST doctor ever. I have been going here for 18+ years & wouldn’t go anywhere else. I even drive all the way from the Eastside of Milwaukee now."
— Patient review via Birdeye"Shady billing practices... I had some questions during my visit which prompted them to change my visit from an annual (covered by insurance) to a diagnostic (not covered by insurance) and got billed for things I shouldn’t."
— Patient review via LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Alyssa Tennies, APNP, MSN, FNP, RN | Froedtert & the Medical College of Wisconsin — Aug 11, 2025
- Elizabeth Goss — Dec 28, 2025
- Katherine (Kate) Meurer, MSN, APNP, FNP-C | Froedtert & the Medical College of Wisconsin — Sep 26, 2025
- Allison Kaczmarek, MSN, APNP | Froedtert & the Medical College of Wisconsin — Sep 17, 2025
- Gary M. Herdrich, MD | Froedtert & the Medical College of Wisconsin — Jan 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
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