Aurora Family Medicine
Internal Medicine • Germantown, WI
About
Aurora Medical Center - Washington County is a nonprofit community hospital in Hartford, Wisconsin (Washington County) within Aurora Health Care. It provides 24/7 emergency services, comprehensive medical care, and personalized patient/family attention. The center emphasizes community outreach, fitness facilities, and education. Key practical details: address under Aurora Health Care network, phone numbers 262-673-2300 and 833-528-7672, and a small workforce (11 employees). It’s part of the broader Advocate Aurora Health system and linked to various regional facilities.
Clinic Type
Internal Medicine
Address
Germantown, WI 53022
Phone
8335287672
security@aah.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google: 4.5/5 stars (based on 8 reviews) (8 reviews)
- LocalityBiz: Predominantly 5/5 stars from specific patient testimonials
- Vitals: Mixed/Negative sentiment for specific providers (Multiple reviews on Vitals)
Patients praise
- High levels of satisfaction with specific doctors and nurse practitioners, who are described as compassionate, knowledgeable, and attentive
- Patients feel listened to and appreciate personalized care and thorough explanations during appointments
- General sentiment that the facility is clean, comfortable, and provides a supportive environment
- Some staff members are noted for being professional, sincere, and helpful in resolving issues
Common complaints
- Scheduling and administrative errors, such as missing appointments or lack of clear communication regarding new patient procedures
- Perceived lack of support or delays regarding necessary medical documentation and paperwork for employers
- Specific provider-related complaints regarding bedside manner, professionalism, and perceived competence
- Frustration with availability or false expectations regarding services (e.g., urgent care hours)
"I am incredibly grateful for the exceptional care I receive from Dr. Otte. He is, without a doubt, one of the best doctors I’ve encountered. His compassion, expertise, and attention to detail consistently put me at ease..."
— LocalityBiz patient review"I haven’t been able to find a doctor who understands my back pain and mental health issues... I’m so disappointed in this clinician and this office because I’m on the verge of losing my job."
— LocalityBiz patient review"Terrible experience with this doctor. She belittled her nurse right in front of me. Didn’t check my medical history before an appointment and suggested tests I’d already had."
— Vitals patient review for a specific providerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Alyssa Tennies, APNP, MSN, FNP, RN | Froedtert & the Medical College of Wisconsin — Aug 11, 2025
- Dr. Pratistha Sharma, MD - Internal Medicine Physician in Germantown, WI — May 14, 2026
- Dr. Jamison C. Utzig, MD - Family Medicine Doctor in Milwaukee, WI — May 14, 2026
- Dr. Kayla M. Bauer, DO - Family Medicine Doctor in New Berlin, WI — May 14, 2026
- Dr. Michelle Won, DO - Family Medicine Doctor in Franklin, WI — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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Mid-South Internal Medicine Specialists, P.C. (also known as Wolf River Wellness) is a Germantown, TN-based family practice and internal medicine group founded in 1991. The practice emphasizes preventative care and offers services typical of internal medicine and family practice, including bone density screening, heart and lung tests, ultrasound screenings, and wellness-focused care. They operate across 3 offices in the Germantown area and are staffed by seven board-certified internal medicine physicians and one nurse practitioner, supported by a small team. Contact: appt@wolfriverwellness.com or +1 901-767-5000. Website: wolfriverwellness.com.
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