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About

Orthopaedic Associates of Wisconsin (OAOW) is Wisconsin’s largest independent orthopaedic group, offering comprehensive subspecialty care including spine, hand and upper extremity, sports medicine, arthroplasty/total joint reconstruction, foot and ankle, and related therapies. They operate 6 offices nationwide (including Pewaukee HQ, Mukwonago, Brookfield, Waukesha) and provide associated services such as physical and occupational therapy and MRI. Contact: reply@orthowisconsin.com or +1 262-303-5055. For Germantown therapy specifics, OAOW’s Germantown-related offerings would typically fall under their physical therapy and orthopaedic care services, but no Germantown-specific page is listed in the provided data. If you’re seeking Germantown Therapy within OAOW, you may want to reach out to their main contact or visit their location list to confirm Germantown availability.

Clinic Type

Physical Therapy

Address

N96W17960 County Line Rd, Germantown, WI 53022

Phone

262-303-5055

Email

rknowski@orthowisconsin.com

Opening Hours

Monday - Friday: 7AM - 8PM

Services Offered

  • Physical therapy
  • Occupational therapy

Insurance & Payment

Languages Spoken

  • English

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregate): 4.8/5 (3,107)
  • Better Business Bureau: Not BBB Accredited (1 unresolved complaint)

Patients praise

  • Specialized orthopedic care and sports medicine expertise
  • Range of services including physical and occupational therapy
  • Positive patient testimonials highlighting successful recoveries

Common complaints

  • Poor customer service and communication difficulties
  • Confusion over medical billing and price estimates
  • Difficulty in resolving formal complaints
  • Perceived lack of compassion from some staff members

"I wish I didn't have to give this place any stars... They wouldn't even give me a hip injection... I am in tears just writing this review."

Birdeye User Review

"Excellent care. Amazing staff. Poor customer service. Lack of compassion. Repeat calls and mixed communication between doctors/technicians and front desk."

Yelp User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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