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Clinic Type

Public Health

Address

100 North Gila Avenue

Phone

877.809.5092

Email

avactor@chcollective.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Team

  • Dr. Robert (Bob) Elk, MD, board certified in Internal Medicine — Chief Medical Officer (CMO)

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.3 out of 5 stars (28 reviews (on Birdeye))
  • TrustReviewers.com: 2.8 out of 5 stars (for all AZ locations) (202 reviews (aggregated for Arizona))

Patients praise

  • good office staff and medical providers in some cases
  • convenient location for local community members
  • some positive experiences with individual doctors

Common complaints

  • unprofessional handling of patient care and communication issues
  • appointment scheduling issues, including last-minute cancellations and no-show fees
  • long wait times for appointments and office visits
  • perceived rudeness of staff and medical providers
  • billing discrepancies

"drove 45 minutes only to find a sign on the door saying that they are closed because of no provider. No common courtesy, no professionalism."

— Birdeye review

"our experience with this department was extremely stressful, disappointing, and handled in a way that seriously disrupted our medical care."

— Better Business Bureau complaint

"We are new patients. Office staff and Dr. Chris are very good. We are pleased with our care so far."

— Yelp review (June 2026)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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