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About

Summary: Duly Health & Care is a large, privately held Midwest medical group offering in-person visits, telehealth, and same-day care across 150+ locations, including DuPage Medical Group and Quin­cy Medical Group brands. Their Glen Ellyn context is that Duly (formerly DMG) operates primary and specialty care with clinics in the Chicagoland area and beyond. They emphasize value-based care, enhanced patient experiences, and a broad network of over 1,000 primary/specialty care providers and 6,000+ staff. For primary care in Glen Ellyn, Duly Health & Care provides local access to primary care physicians as part of their extensive Downers Grove–based network, with options for in-person or virtual visits, patient-centered care, and ongoing clinical services. If you’re specifically seeking Glen Ellyn primary care doctors under Duly Health & Care, you’ll find: - Primary care physicians as part of the Duly/DMG network serving Glen Ellyn and surrounding suburbs. - Availability for in-person appointments and telehealth. - Access to broader Duly Health & Care services and specialty referrals within the same system. Optional next steps: - Visit dulyhealthandcare.com to view Glen Ellyn providers, scheduling options, and telehealth availability. - Contact the Glen Ellyn clinic or DMG/Duly main line for physician listings and appointment booking.

Clinic Type

Primary Care

Address

430 Pennsylvania Ave, Glen Ellyn, Illinois 60137

Phone

+1-630-469-9200

Email

duly@mrocorp.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • primary care
  • internal medicine
  • adult primary care
  • annual check-ups
  • sick visits
  • follow-up care

Team

  • Matthew Decker, MD, MD — Primary Care Doctor
  • Ashruta Patel, MD, MD — Primary Care Doctor

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps: 4.8/5 (1.2K ratings) via Apple Maps (~1,200)
  • Zocdoc: 4.68/5 (31)
  • WebMD: 1/5 (1)

Patients praise

  • Many patients praise the professionalism, empathy, and knowledge of the individual doctors and medical providers
  • Effective diagnosis and thorough explanation of conditions and treatment plans
  • Convenience of the immediate care facility for non-emergency issues
  • Generally clean and state-of-the-art medical equipment

Common complaints

  • Dissatisfaction with administrative communication, including billing and insurance issues
  • Reports of long wait times even with appointments
  • Difficulties with scheduling, specifically for services like allergy injections outside of limited business hours
  • Inconsistent experiences with support staff and perceived lack of attention from management

"The actual care providers (Docs, nurses, etc) are generally... This review is only about the billing and insurance department. For the eye doctors who take care of me and save me from eye emergency a few years ago, I will give them 5 stars."

MapQuest Review

"The PA I saw and the nurses were all very kind. However, I had made an appointment at 440 pm and was still sitting in the waiting room at 540 pm. People who didnt have appointments were seen before me."

LocalityBiz Review

"I've been here three times over several years. Each time, I saw Dr. Shah, who was everything I'd hope for in an urgent care doctor. He diagnosed a kidney stone, treated an injured knee and diagnosed a headache problem that had eluded other doctors."

Chicago Consumers' Checkbook Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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