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About

HonorHealth is a nonprofit health system serving the Phoenix metro area, including urgent care. The network comprises nine hospitals, over 30 primary care offices, 24 urgent care locations, and cancer care centers, with more than 1,400 staffed beds and over $2B in annual revenue. To find the exact Glendale urgent care site and hours, please visit HonorHealth’s official website or contact their patient services at 1-623-580-5800 or 480-882-4000.

Clinic Type

Urgent Care

Address

3730 W. Happy Valley Rd. Ste. 100 Glendale, AZ 85310

Phone

623-277-4140

Email

patientrelations@honorhealth.com

Opening Hours

Monday - Sunday 7 a.m. - 7 p.m.

Telehealth

Available via MyChart or telehealth services

Emergency Care

Urgent care not intended as emergency department; immediate life-threatening conditions should call 911

Services Offered

  • Urgent care

Technology & Equipment

  • MyChart
  • online wait-time/spot tool
  • electronic health records (implied by MyChart)

Insurance & Payment

  • Aetna
  • AHCC
  • Arizona Complete Health
  • Banner
  • Blue Cross Blue Shield of Arizona
  • CHAMPVA
  • Cigna Healthcare
  • UnitedHealthcare
  • UnitedHealthcare Community Plan
  • Desert Health Plan
  • TRICARE
  • Triwest
  • Kaiser? (not listed)
  • Healthnet? (not listed)
  • Molina Complete Care
  • Navajo
  • Medicare
  • Humana
  • Mercy Care
  • CareSource? (not listed)
  • AHCCCS
  • Ambetter from Arizona Complete Health
  • America’s PPO
  • Cigna Healthcare of Arizona
  • Devoted
  • eHealth
  • First Health
  • Gold Kidney HealthChoice by BCBSAZ
  • HealthNet
  • Navajo County
  • Oscar Health Plan
  • SCAN Desert Health Plan
  • TRICARE Triwest
  • United
  • AARP UnitedHealthcare

HonorHealth accepts most health insurance plans. Verify coverage with the insurance provider before your visit.

Insurance, Self-Pay, Credit Card, Online bill pay (via site)

Savings plan: Save a Spot (online tool to check wait times and hold your spot; not a scheduled appointment)

Languages Spoken

  • English
  • Spanish
  • Other (not specified)

FAQs

What services are offered at this urgent care?

Urgent care for common conditions and injuries; no appointment needed for patients over six months.

Is Save a Spot available at this location?

Yes, Save a Spot allows checking wait times and holding a spot; not a scheduled appointment.

Save a Spot and wait times

Save a Spot is an online tool to check estimated wait times and hold your spot in line at HonorHealth Urgent Care locations. It is not a scheduled appointment.

Is there an appointment needed?

Patients over six months old can be seen without an appointment for common ailments and injuries.

What types of conditions are treated?

Allergies, lacerations, sprains/fractures, back pain, coughs and colds, flu, sore throats, headaches, sinus or urinary tract infections.

X-ray availability

Please call to confirm x-ray availability.

Online patient records

Online access to personal health record to view lab results and radiology images after your appointment.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BestProsInTown: The location has 147 reviews listed on BestProsInTown (rating not explicitly numeric across all sites, but many reviews are highly positive) (147 reviews)

Patients praise

  • Friendly and professional medical staff (nurses, MAs, and providers)
  • Efficient and prompt care for many patients
  • Clean and comfortable facility environment
  • Helpful in arranging further care or emergency referrals when needed

Common complaints

  • Billing issues and surprise billing charges
  • Inaccurate or misleading wait time estimates provided online
  • Difficulties with scheduling and customer service communication
  • Occasional reports of unprofessional staff attitude

"The facility was clean and comfortable. The front desk staff was courteous and expedited my check in... This was an excellent alternative to visiting an overall emergency room."

— LocalityBiz review by Rick Mattoon

"Said online 30 minute wait it's been 75 minutes so far and still not seen. I did the 'save a spot' thing as well. They lied about wait times on the My Chart."

— Yelp user review

"HonorHealths billing is a nightmare. If you use them: Double-check if the facility is in-network... Expect zero help from their billing department. Prepare for surprise bills and aggressive collections."

— Better Business Bureau (BBB) customer review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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