Surgical Specialists - Glens Falls Hospital

Patients praise

• Positive experiences with surgical outcomes
• Praise for medical staff, including nurses and surgeons, for being compassionate and helpful
• Supportive and reassuring care during the surgery process

Common complaints

• Difficulty with administrative staff and communication
• Long wait times or lack of timely follow-up/callbacks
• Complaints about unorganized or unprofessional office procedures
• Reports of perceived impersonal treatment or feeling "shuttled like cattle"
• Issues with obtaining necessary medical paperwork/records