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About

Caffrey and Associates Audiology is a Gloversville, NY-based medical practice specializing in hearing care. They offer comprehensive audiology services including diagnostic hearing and balance evaluations, digital hearing aids, and custom ear molds. The main office is in Gloversville with a second location listed in Johnstown, NY. Contact: (518) 773-7824. Other contact numbers include (518) 762-3277 and (518) 762-0100. Website: caffreyassociatesaudiology.com. Summary of services and focus: hearing tests, balance assessments, hearing aid fittings, and custom ear molds.

Clinic Type

Audiology

Address

2 S Market St, Johnstown, NY 12095, USA

Phone

(518) 762-3277

Email

caffreyaud@hotmail.com

Opening Hours

Mon - Fri 8:30 am - 5:00 pm; Sat - Sun Closed

Services Offered

  • audiology
  • dizziness/imbalance testing
  • hearing evaluations
  • hearing aids fitting and dispensing
  • custom ear molds
  • balance evaluations
  • digital hearing aids
  • ear molds

Team

  • Mark Caffrey, Fellow of the American Academy of Audiology; Fellow of the Academy of Doctors of Audiology; Licensed Audiologist; Locally Owned — Audiologist

Insurance & Payment

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Languages Spoken

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FAQs

What are the practice hours?

Mon - Fri 8:30 am - 5:00 pm. Sat - Sun Closed.

Awards & Accreditations

  • Readers' Choice Award for Best of the Best in Audiology (since 2003)

Photos

What Patients Say

Overall sentiment across review platforms: very positive

  • The Mugs USA: 4.9 out of 5 stars (26 reviews)

Patients praise

  • Knowledgeable and professional staff/audiologists
  • Thorough explanations and exams
  • Friendly, helpful, and accommodating customer service
  • Compassionate care, particularly from Dr. Mark Caffrey
  • Timely appointments and minimal wait times
  • Clean and comfortable facilities

Common complaints

  • No specific complaints were found in public reviews.

"I have been a patient of Mark Caffrey for almost 20 years. He has consistently been honest and upfront with me about my hearing loss. He is incredibly friendly and compassionate. AND he knows about hearing loss and hearing aids because he wears them himself!!"

— Patient testimonial on official website

"Dr. Glasheen has been super helpful getting me all set up and fitted with hearing aids. She answered all of my questions and explained everything thoroughly. Very professional and polite as well. I highly recommend her and Caffrey & Associates Audiology."

— Public review aggregation site

"I had an issue with my hearing aid and they got me into the office the same day I called. They were able to replace the earpiece wire temporarily while they wait for a new proper length one is..."

— MapQuest patient experience

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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