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About

Innovative Renal Care (IRC), formerly American Renal Associates, is a national kidney care provider partnering with nephrologists and health systems to deliver dialysis and related renal services. While IRC has its headquarters in Franklin, TN, the company operates through joint ventures and local care teams across the United States to support patients with chronic kidney disease and end-stage renal disease, focusing on outcomes and patient experience. Their model emphasizes collaboration, technology, and support for local centers rather than a single nationwide dialysis site network.

Clinic Type

Dialysis

Address

1550 W. McEwen Dr., Suite 600, Franklin, Tennessee 37067, US

Phone

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Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: positive

  • CMS (Medicare/Medicaid): 5-Star Patient Survey Rating (CMS)

Patients praise

  • Recognized with a CMS 5-Star Patient Survey Rating
  • Patients report high professionalism and respectful care from the clinical team

Common complaints

  • Employee reviews cite a toxic, hostile, and high-stress work environment
  • Concerns regarding management, staffing, and low wages from staff perspectives

"It’s truly like watching a live ballet, every move is so synchronized and precise. I have never seen a group so dedicated to what they are doing. Your team demonstrated a level of professionalism and respect that is truly commendable."

— Gail, an in-center hemodialysis patient

"This company doesn’t hold staff accountable... Toxic, hostile environment."

— Employee review on Indeed

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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