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Clinic Type

Emergency Medicine

Address

—

Phone

(607) 432-2000

Email

cons@health.ny.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: Patient Experience: 66% would definitely recommend; 14% lower than national average; 14 ratings (14 ratings (Healthgrades))
  • U.S. News & World Report: Patient Experience Score: 3 out of 5
  • Leapfrog Group: No score shown because the hospital declined to respond to the Leapfrog Hospital Survey (not applicable (non-participation))
  • Medicare (Care Compare): Patient survey rating measures experiences of care (specific star/score not captured in provided snippet) (not captured in provided snippet)

Patients praise

  • Patient experience metrics indicate a majority of patients would recommend the hospital (66% on Healthgrades).

Common complaints

  • Patient experience scores are below national benchmarks (14% lower than national average on Healthgrades).
  • Reported patient complaints include restrictions during procedures (e.g., being unable to accompany/hold a spouse’s hand during ultrasound).
  • Reviews on other sites allege poor treatment, long waits, rude or disrespectful staff, and overall lack of recommendation.

"“Horrible service for ultrasound my wife has bad anxiety but im not allowed to go in and hold her hand.”"

— Yelp review (Nathan Littauer Hospital & Nursing Home).

"“Terrible service. Waited 4 hours before someone even came in to access. When doctor came in he was completely rude and disrespectful. Do not recommend.”"

— MedicalRecords.com review (Nathan Littauer Hospital).

"“The staff deny patients care and medications, claiming their hands are tied.”"

— Seniors.fyi review/complaint summary for Nathan Littauer Hospital Nursing Home.

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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