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Clinic Type

Behavioral Health

Address

6225 Sharlands Ave., Reno, NV 89523

Phone

775-683-4202 (adult patients)

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

9-1-1 in medical emergencies; 988 Suicide and Crisis Lifeline available

Services Offered

  • Behavioral Health
  • Inpatient Psychiatric Care
  • Mental Health Services
  • Geriatric Behavioral Health
  • Psychiatric Evaluation
  • Nursing Care
  • Medication Management
  • Psychosocial Assessment
  • Group Therapy
  • Individual Therapy
  • Family Therapy
  • Physical Therapy
  • Speech Therapy
  • Occupational Therapy
  • Multidisciplinary Care
  • 24-hour inpatient care
  • Assessment and Referral Services

Team

  • Northwest Specialty Hospital team, Physicians, hospitalists, APRNs, nurses, CNAs, licensed social workers — Behavioral Health multidisciplinary team

Insurance & Payment

Languages Spoken

FAQs

What services does Northwest Specialty Hospital offer in its behavioral health program?

The 48-bed department serves adult psychiatric and mental health patients in an acute inpatient setting and provides an expanded program with compassionate, quality healthcare for mental health conditions.

How can I schedule a no-cost assessment for behavioral health?

For self-referrals, call 775-683-4202 (adult patients) or 775-683-4223 (geriatric patients) to complete a no-cost, confidential assessment.

How can I contact admission coordinators to make a referral?

Call 775-683-4202 (adult patients) or 775-683-4223 (geriatric patients); after hours referrals can be faxed to 775-683-4220.

What information should I have when making a referral?

Have the patient’s name and basic demographic information, reason for referral, current medications, and insurance information.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Various aggregator sites (e.g., findmentalhealthfacilities.org, Birdeye): 3.1 out of 5 stars (144 reviews (at one facility))

Patients praise

  • some staff described as caring, supportive, and professional
  • appreciation for structure and therapeutic programs reported by some patients
  • positive experiences with specific counselors and frontline staff
  • examples of successful outcomes and effective detox assistance

Common complaints

  • reports of rude, dismissive, or demeaning staff interactions
  • concerns regarding admission wait times and intake processes
  • allegations of poor facility conditions or inadequate patient care
  • complaints about rigid protocols, including confiscation of personal items
  • difficulties with communication and management responsiveness

"This place is not a place of healing. They strip you up almost all of your belongings... They treat you like you’re a criminal it’s humiliating and degrading."

Patient review on findmentalhealthfacilities.org

"It is far too easy to reach out and complain when we have a problem with treatment but just as important is our capacity to recognize and compliment excellent care when we see it."

Testimonial on Reno Behavioral Healthcare Hospital website

"Jenn at the front desk is incredible — always kind, supportive, and genuinely caring. ... Most of the staff here really do go above and beyond."

Review of Center for Behavioral Health - Reno

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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