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About

Premise Health is a privately held, direct-employer healthcare company (headquartered in Brentwood, TN) offering in-person and digital healthcare services. Founded in 1975, it operates over 800 wellness centers across 46 states and Guam, serving more than 11 million people for more than 2,500 organizations. The company provides a full spectrum of employer-direct care and digital health solutions, aiming to make healthcare more personal, accessible, and intelligent. Premise Health is part of Crossover Health Medical Group and supports workplaces with connected care models, including on-site or near-site clinics and virtual care across its national footprint. If you’re looking for specifics about Golden Health & Golden Valley Medical Centers affiliated with Premise Health, this source confirms Premise Health’s general structure and capabilities but does not list a separate “Golden Health & Golden Valley Medical Centers” location. For location-specific details, contacting Premise Health directly via info@premisehealth.com or the provided phone numbers may be helpful.

Clinic Type

Primary Care

Address

515 W. Haskell Street, Winnemucca, NV 89445; 1993 Errecart Blvd, Elko, NV 89801

Phone

(775) 625-4653; (775) 753-1049

Email

myphsupport@premisehealth.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available (24/7/365 Virtual Primary Care)

Services Offered

  • Primary care
  • 24/7/365 Virtual Primary Care
  • Lab services
  • Care management
  • Personal health management
  • Wellness and preventive services
  • Specialty services (unspecified)
  • Same-day and next-day appointments
  • Phone and video visits
  • Secure member portal
  • Electronic health records privacy

Technology & Equipment

  • My Premise Health member portal (online scheduling, virtual care)

Insurance & Payment

Languages Spoken

FAQs

What is Premise Health Nevada Gold Mines partner for healthcare?

Premise Health is the health and wellness partner for Nevada Gold Mines.

How can members schedule?

Schedule via the My Premise Health member portal or by calling.

What services are offered?

Primary care and 24/7/365 virtual primary care; quick, easy scheduling for same-day and next-day appointments; phone and video visits.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Comparably (Premise Health corporate): 65/100 CSAT score; Net Promoter Score (NPS) of 15 (N/A (aggregated company data))
  • Birdeye / LocalityBiz (Premise Health Wellness Center - Las Vegas): 3/5 stars (2 reviews)

Patients praise

  • Professional, kind, and compassionate staff
  • Convenient access to care and pharmacy services
  • Supportive and encouraging healthcare environment
  • Improved patient health outcomes

Common complaints

  • Appointment scheduling difficulties and inflexible grace periods
  • Dissatisfaction with customer service responsiveness

"Everyone, from check-in, to the nurses, to the Doc is exceptional. They’re so kind. They never make you feel rushed. They take the time to talk to you like a person."

Member feedback on the official Golden Health & Golden Valley Medical Centers website

"They've rescheduled with me twice and I was patient... they refused to see me. Talking about a strict 10 min grace period, which is not posted anywhere... They couldn't be patient with me."

Patient review of a Premise Health facility on Birdeye/LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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