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About

Palmetto Primary Care Physicians (PPCP) is a large, independent multi-specialty health care group based in North Charleston, SC, with 3 offices in the Charleston area. Founded in 1996, PPCP offers primary and specialty care, urgent care, imaging, diagnostics, and labs, plus a patient portal. It is the region’s largest independent multi-specialty practice with over 90 clinical providers and more than 400 staff across South Carolina. PPCP is known for its patient-centered delivery model and was an early adopter of the Patient Centered Medical Home program. If you’re specifically seeking PPCP services in Goose Creek, note that their listed locations are in North Charleston (three Elms Center Rd addresses); Goose Creek is not listed among their current offices. For appointment needs, contact PPCP at (843) 572-7727 or visit palmettoprimarycare.com.

Clinic Type

Family Medicine

Address

2550 Elms Center Rd, North Charleston, South Carolina, US

Phone

866-280-5860

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family Medicine
  • Primary Care
  • Specialty Care
  • In-house labs
  • Advanced imaging
  • Care coordination

Team

  • Over 110 medical practitioners — Medical practitioners

Insurance & Payment

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We believe in making healthcare accessible and accept a variety of insurance plans. Please check with your insurance carrier for complete details regarding your plan.

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Urgent Care): 3.4 out of 5 stars (240 reviews)
  • Birdeye (Island Court): 2.9 out of 5 stars (20 reviews)
  • Yelp (Summerville): 2.2 out of 5 stars (5 reviews)

Patients praise

  • Specific physicians and nurse practitioners praised for being knowledgeable, attentive, and caring
  • Patients appreciate providers who listen genuinely to health concerns
  • Clean, well-lit, and well-decorated office environments
  • Welcoming atmosphere reported at some specific locations

Common complaints

  • Complaints regarding rude or unhelpful front office and reception staff
  • Concerns over predatory or non-transparent billing practices and extra charges
  • Long wait times for appointments and in-office delays
  • Reports of unprofessional conduct or dismissive attitudes from medical and administrative staff
  • Issues with administrative disorganization and communication breakdowns

"Always referring you to someone else they don't help with you themselves just a waste of time in and out here is the bill for me seeing you and prolonging what you came in to get healed"

— Loc8NearMe Review (Crowfield Office)

"The billing is on the verge of predatory. 0/5 would not recommend."

— Birdeye Review

"Dr. Diane always answers my questions and helps me with my care. I'm very thankful to have such wonderful doctors and staff taking care of me."

— Loc8NearMe Review (Springhall Office)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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