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About

Charleston Dorchester Mental Health Center is a government-owned mental health care provider based in Charleston, SC, with services across Charleston and Summerville (including Goose Creek area). Key points: - Services: Comprehensive mental health care for children, adolescents, adults, and families; emergency services, psychiatric urgent care, mobile crisis and 24/7 emergency response. - Locations: HQ at 2100 Charlie Hall Blvd, Charleston, SC; additional offices in Charleston area (including 3 total offices in the U.S.). - Operations: Private ownership, active status; workforce of 26 employees; annual revenue around $26.3 million. - leadership: Executive Director Jennifer Roberts; clinic director and team leads for mobile crisis. - Accessibility: 24/7 emergency response; multiple contact numbers available. - Website: charlestondorchestermhc.org If you’re specifically seeking information for Goose Creek, note that the center serves Charleston and Summerville areas and provides mobile crisis and emergency services that may cover surrounding communities; consider contacting the center directly to confirm Goose Creek-specific programs or service availability.

Clinic Type

Mental Health Care

Address

Charleston Dorchester Mental Health Center, serving Charleston and Dorchester Counties

Phone

Charleston Clinic: 843-852-4100; Dorchester Clinic: 843-873-5063; Business Office: 843-212-8980; TTY: 800-647-2066; Videophone: 803-807-2701

Email

Debbie.thompson@scdmh.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency mental health care with 24/7 emergency response; psychiatric urgent care program

Services Offered

  • outpatient counseling
  • psychiatrists
  • emergency mental health care
  • tri-county crisis stabilization center
  • case management
  • schools
  • vocational services
  • special programs
  • media/press resources
  • peer-support program
  • language/translation services
  • access services
  • nondiscrimination/ accessibility information

Insurance & Payment

—

Languages Spoken

  • English
  • Spanish (Language Assistance: 844-698-1960)

Awards & Accreditations

  • CARF Accredited

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Recovery.com: 2.6/5 (42)
  • Rehab.com: 2.45/5 (67)
  • TrustReviewers.com: 1.9/5 (24)

Patients praise

  • Availability of a Client Advisory Board for patient input and feedback loops
  • Examples of positive recovery outcomes shared by the center's patient stories

Common complaints

  • Reports of unprofessional, unkind, or inept staff at the front desk and over the phone
  • Difficulties in reaching staff and receiving callbacks for appointments
  • General dissatisfaction with the quality of care and administrative processes

"The front desk and whomever deals with the phones is so unkind. NOT curtious . Extremly unprofessional. I feel like a # not a patient."

— TrustReviewers.com

"Contacted, called and asked for an initial appointment for a week, never received a call back. Always sent to a voicemail inbox or told they will call back, because the person I need to speak with is at lunch."

— TrustReviewers.com

"Mental Health came to me and said, ‘Hey, we understand what you’re going through. We want to help you.’ It seemed like it was the first time someone understood my pain in over 20 years."

— CDMHC Success Stories page

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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The Ralph H. Johnson VA Health Care System is a U.S. government veterans’ health system based in Charleston, South Carolina, providing hospital and online health management services for veterans, families, and caregivers. It operates eight locations across the United States, including facilities in North Charleston and Charleston, SC (HQ at 109 Bee St), plus services linked to VA Charleston Health Care. It is part of the broader VA health system and serves as a regional hub for veteran healthcare. If you’re specifically seeking information about a Goose Creek VA Clinic, this page confirms the Charleston system’s network and nearby SC facilities, but does not list a Goose Creek clinic by that name. For Goose Creek, consider checking the VA Charleston Health Care System site or the VA’s Facility Locator for the exact Goose Creek clinic address and hours.

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