Trinity Health Medical Group, Primary Care & Pediatrics - Grand ...
Family Medicine • Grand Haven, MI • Since 1994 • 1 location in Grand Haven locations
About
Summary: Trinity Health IHA Medical Group is a large nonprofit multi-specialty practice based in Ann Arbor, Michigan, established in 1994. It serves Southeast Michigan with over 100 locations, more than 1,000 providers, and 3,000 staff, delivering over one million patient visits annually. The group emphasizes patient- and family-centered care under the motto “our family caring for yours,” offers primary care and extended hours, urgent care, and digital tools for online diagnosis, treatment, and appointments. It has been recognized as Metro Detroit’s Top Physician Group by Consumer Reports. For inquiries, contact 844-237-3627. Note: The provided page highlights include locations in Ann Arbor (HQ) and additional offices, with a focus on multi-specialty services across cardiology, oncology, pediatrics, dermatology, orthopedics, and more. If you’re seeking Trinity Health Medical Group Primary Care & Pediatrics specifically in Grand Haven or Grand Haven-related services, this page confirms the broader Trinity Health IHA presence but does not list a Grand Haven location.
Clinic Type
Family Medicine
Address
Grand Haven, MI (Trinity Health Grand Haven Pediatric office)
Phone
616-844-4523
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Opening Hours
7:00am - 5:00pm
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
To become a patient, how do I start?
To become a patient, please call 616-844-4523.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.6 out of 5 stars (27 reviews)
Patients praise
- Individual providers, such as Dr. Shawn Reidy, receive high praise for compassion, listening, and professionalism
- Some patients feel well-cared for by specific doctors within the practice
Common complaints
- Poor customer service from front office staff
- Difficulty with prescription refills and lack of communication regarding requests
- High turnover and perceived lack of organization within the office staff
- Issues with record transfers and patient status disputes
"Dr. Reidy is amazing, however his front office staff offers the absolutely worst, rudest customer service I have ever experienced."
— Patient Review on Birdeye/LocalityBiz"It is a nightmare trying to refill prescriptions with this office. You have to use MyChart, and it seems like no one there actually checks it."
— Patient Review on LocalityBiz"It’s easy to give Dr. Reidy and his practice a 10 out of 10 — they’ve earned it, every time."
— Patient comment on Ratings.MDSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Holland nonprofit tackles literacy issue, provides free book at pediatric visits — Mar 27, 2026
- Dr. Byron R. Hissom, MD - Internal Medicine Physician in Grand Haven, MI — May 14, 2026
- Trinity Health leaders shine at Crain’s 2025 Health Care Leadership Summit | Trinity Health Michigan — Oct 21, 2025
- Demolition taking place behind Grand Haven hospital | Local News | grandhaventribune.com — Jun 2, 2026
- Minimally invasive technology helps control hypertension | Trinity Health Michigan — Mar 17, 2026
Information sourced from the clinic's website as of July 11, 2026.
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