Counseling Center of West Michigan | Professional Mental Health ...
Mental Health Therapy • Grand Haven, MI • Since 2019
About
Counseling Center of West Michigan (CCWM) is a private, multi-location mental health practice based in Grand Rapids, Michigan, offering professional in-person and virtual therapy services across Michigan. Founded in 2019, CCWM employs about 117 people and operates two offices (including HQ in Grand Rapids). The center emphasizes client- and staff-centered relationships, supports therapists with autonomy, and provides mental health care across locations. Contact: support@counselingcenterwm.org; main phone numbers: (616) 805-3660, (616) 209-8198, (616) 805-3631. If your interest is specifically Grand Haven, note that the page lists two Michigan offices but does not explicitly confirm a Grand Haven location.
Clinic Type
Mental Health Therapy
Address
Grand Rapids, US
Phone
+1-616-805-3660
aatc@counselingcenterwm.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- promallu.com (Kentwood Campus data): 3.9/5 (16 reviews (aggregated data))
- Facebook: 90% recommend (15 reviews)
Patients praise
- Some patients report excellent care from their therapists
- Convenience of virtual session options
- Helpful staff assistance with insurance and copays for some clients
Common complaints
- Administrative and scheduling issues, including miscommunication about appointments and unexpected billing/fee charges
- Concerns regarding professional conduct of some staff and counselors, including perceived rudeness, lack of professionalism, and inadequate care
- Accusations regarding prescribing practices, misdiagnosis, and lack of qualifications for complex or pediatric cases
"Staff and the counselor my daughter had were rude and disrespectful... there was a way more professional way to handle this situation and as a therapist she failed."
— Review on promallu.com"Scheduled me incorrectly, then tried to charge me a fee"
— Review on localitybiz.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Sharon Wassenar - Mental Health Counselor Specialist in Grand Rapids, MI — May 14, 2026
- Brenda A. Wachter - Clinical Social Worker in Grand Haven, MI — May 14, 2026
- Now Airing: Connecting West Michigan to Compassionate Mental Health Care — May 1, 2026
- Gaining Momentum: September 2025 — Momentum Center — Sep 3, 2025
- Join the Fight to Help Reduce | Amplified Life Counseling - Amplified Life Counseling & Coaching — Sep 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
More mental health therapy clinics in Grand Haven
Ellie Mental Health is a private mental health care provider with 225+ clinics across the United States, offering in-person and online services. They provide individual, couples, child, teen, and family therapy, medication management, psychological testing/evaluation, and community-based programs (ARMHS & CTSS), with options for in-office and in-home care. Founded in 2015 and headquartered in Saint Paul, Minnesota, they operate 2 U.S. offices and have broader international presence. For Grand Haven, Michigan specifically: Ellie Mental Health does not list a Grand Haven location in their provided offices; their U.S. offices are in Saint Paul, MN (HQ) and another Minnesota address. If you’re seeking a Grand Haven-area clinic, you may consider nearby Minnesota locations or contact them directly at info@elliementalhealth.com or +1 651-313-8080 to confirm if a clinic serves Grand Haven or new sites have opened.
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